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Receiving Thank You Letters From Our Amazing Customers

25 July 2015

We proudly receive a lot of thank you letters from our Brides, it’s one of our favourite parts of the job, opening the thank you letters and sharing them with our colleagues!  It is so rewarding to see the finished look for our Brides from their wedding day, we always feel like we have been the wedding planning journey too so seeing brides with hair and make-up done and looking all glam in their gorgeous wedding dress means a great deal to us.  As many of you will know, our aim is to genuinely help all of our brides find their dream wedding gown and that is the case no matter what their dress size, style or wedding dress budget …..

Today we received a thank you letter from a gorgeous Bride who is a size 36.  It reminded us what a difference we bridal consultants can really make to a bride when shopping for a wedding gown.  It also made us all feel very lucky indeed to do what we do and to have the chance to be of service to so many amazing ladies, this is what she wrote and I thought I would share it with you all ….

‘As a plus size bride I was dreading the idea of trying on dresses and sadly I had the misfortune of trying two other wedding shops in town before I came to you…. What made the whole thing worse was that I had literally had nightmares about dress shopping and until I had been to you it felt as though those nightmares had become a scary reality.  It was my friend who suggested coming along to Abigail’s Collection, she told me about your private appointments and now I realise that it was the best decision that I made during my wedding planning, it makes such a big difference having the entire room to yourself without other brides.  You were all welcoming and friendly, your dresses were really lovely, I fitted into loads of them and I was made to feel really special, not plus size, not like a larger bride or a ‘big’ girl but just really special.  My lace dress that I chose was gorgeous and I LOVED the bolero that you had made especially to match.  I LOVED my wedding day look! Thank you for making me feel and look a million dollars.  I just wish I could wear my dress again, it was the best day of my life and it is with thanks to Abigail’s Collection that I felt amazing, from the bottom of my heart thank you’.

Mwaaah, as you can imagine, we all needed tissues!  This letter made our day and we are really proud that customers feel really special when they visit us, that is exactly as it should be!

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