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Reviews

We genuinely strive to provide a high level of customer service and a unique bridal and menswear shopping experience. A huge thank you to everyone for their kind cards, letters, award nominations and customer recommendations. It’s a wonderful business to work in and an absolute honour styling brides for the biggest day of their lives.

We are totally thrilled and exceptionally proud to have won 24 awards including regional and national titles in The Wedding Industry Awards 2016 and 2015 including ‘Best Bridal Retailer’ and ‘Best Menswear Retailer’. Below you can read a handful of the hundreds of comments that were made by our customers during the online voting process. We simply cannot explain in words how much it means to us to read these - it is very moving to know that we have made such an impression on so many. THANK YOU to everyone who voted for us and continues to do so in competitions for which we are nominated.

You can also read more customer feedback and reviews on our Facebook page.



I could not have been happier with Abigail's Collection, they were constantly welcoming, nothing was too much trouble and I felt like they went out of their way to make me feel special.

I could not have been happier with Abigail's Collection, they were constantly welcoming, nothing was too much trouble and I felt like they went out of their way to make me feel special.

Mrs Amber Dye

From the minute you step in the shop, to the day you collect your dress the service is second to none. The staff are all amazing, extremely friendly and could not do enough to accommodate your every need. The aftercare that follows with those special touches of a call prior to your wedding day wishing you luck and a wedding card that followed, to the congratulations email and wishing you well in married life. Need I say more, simply perfection.

From the minute you step in the shop, to the day you collect your dress the service is second to none. The staff are all amazing, extremely friendly and could not do enough to accommodate your every need. The aftercare that follows with those special touches of a call prior to your wedding day wishing you luck and a wedding card that followed, to the congratulations email and wishing you well in married life. Need I say more, simply perfection.

Mrs Kirsty Childs

I bought my wedding dress from Abigail's and my dress was out of this world. The selection of dresses, were of a very high standard. I was not rushed in any of my appointments and the girls were all lovely and easy to approach. I had so many people asking about my dress and veil as it was so so beautiful. I would highly recommend Abigail's for any bride or groom to be.

I bought my wedding dress from Abigail's and my dress was out of this world. The selection of dresses, were of a very high standard. I was not rushed in any of my appointments and the girls were all lovely and easy to approach. I had so many people asking about my dress and veil as it was so so beautiful. I would highly recommend Abigail's for any bride or groom to be.

Mrs Leanne Jones (popper)

Finding my dress was the most amazing experience! SJ saw me for my appointment and was incredible from start to finish! She was so knowledgeable and understanding and made me try dresses I had never even thought of, including the one! Best experience ever!

Finding my dress was the most amazing experience! SJ saw me for my appointment and was incredible from start to finish! She was so knowledgeable and understanding and made me try dresses I had never even thought of, including the one! Best experience ever!

Mrs Chelsie Plumb

From the minute I walked in to Abigail's I was looked after by their exceptionally lovely and informed staff. My group were made to feel at ease and like the occasion that it was with complimentary bubbles and nibbles. My appointment was with two ladies who very quickly (but without rushing me) realised what I was looking for (before even I knew!) and helped me to find it - whilst giving me enough other options to consider. They were so genuinely complimentary they made me feel very special xx

From the minute I walked in to Abigail's I was looked after by their exceptionally lovely and informed staff. My group were made to feel at ease and like the occasion that it was with complimentary bubbles and nibbles. My appointment was with two ladies who very quickly (but without rushing me) realised what I was looking for (before even I knew!) and helped me to find it - whilst giving me enough other options to consider. They were so genuinely complimentary they made me feel very special xx

Mrs Joanna Edge (Edwards)

Abigail's were amazing. I particularly sought them out as I was looking for bridal shops which stocked (and had available to try on) plus size gowns. This is still a huge problem for us larger ladies and Abigail's was one of the few places that offer this service. At the store they made me feel amazing, not self conscious at all and really accommodating. I was so happy with the service that I returned to the store with my bridesmaids (Two of which were also in the curvier side) for their dresses.

Abigail's were amazing. I particularly sought them out as I was looking for bridal shops which stocked (and had available to try on) plus size gowns. This is still a huge problem for us larger ladies and Abigail's was one of the few places that offer this service. At the store they made me feel amazing, not self conscious at all and really accommodating. I was so happy with the service that I returned to the store with my bridesmaids (Two of which were also in the curvier side) for their dresses.

Anonymous

Abigail's were outstanding. When I went to try on dresses I was treated like a princess. You get a private room for you and your party to try on the dresses, which I found fantastic, as it was nice not to be standing in the middle of a shop with other people looking at you. There was no hard sell with Abigail's which was great. The dress came in on time with no problems. It was the most beautiful dress, which just made my wedding day magical. Thank you Ladies.

Abigail's were outstanding. When I went to try on dresses I was treated like a princess. You get a private room for you and your party to try on the dresses, which I found fantastic, as it was nice not to be standing in the middle of a shop with other people looking at you. There was no hard sell with Abigail's which was great. The dress came in on time with no problems. It was the most beautiful dress, which just made my wedding day magical. Thank you Ladies.

Mrs Symone Bailey

Warm friendly staff, helpful along the whole process and felt comfortable the whole fitting. Massive range of gowns and never felt rushed or pressured into buying. Also had the same amazing experience with the grooms room.

Warm friendly staff, helpful along the whole process and felt comfortable the whole fitting. Massive range of gowns and never felt rushed or pressured into buying. Also had the same amazing experience with the grooms room.

Mrs Georgina Davis (woods)

Couldn't have asked for better customer service throughout! Amazing choice of dresses and SJ provided fantastic support in selecting my dress without feeling pressured into making a decision. Would highly recommend Abigail's to all brides to be.

Couldn't have asked for better customer service throughout! Amazing choice of dresses and SJ provided fantastic support in selecting my dress without feeling pressured into making a decision. Would highly recommend Abigail's to all brides to be.

Mrs Emma Maclennan (Collins)

Being a tomboy kind of girl, buying a dress was a daunting experience and I was prepared to not really find one. Dress styles to me are colour and length. However, the staff were really friendly and extremely understanding and the range of dress styles available made me feel that I might find one I liked. I didn't find a dress I liked... I found a dress I loved! Not tomboyish like I thought I would have but a full blown 'I'm a girly bride' dress. Abigail's helped to make my wedding day perfect.

Being a tomboy kind of girl, buying a dress was a daunting experience and I was prepared to not really find one. Dress styles to me are colour and length. However, the staff were really friendly and extremely understanding and the range of dress styles available made me feel that I might find one I liked. I didn't find a dress I liked... I found a dress I loved! Not tomboyish like I thought I would have but a full blown 'I'm a girly bride' dress. Abigail's helped to make my wedding day perfect.

Mrs Caroline Hale (Bradshaw)

I visited a few bridal shops before visiting Abigail’s Collection and found them all to be unwelcoming and only interested in details - when I’m getting married, how much I wanted to pay for a dress and this made me feel like I was a piece of meat. However, after my terrible experiences, I was recommended by a friend to try Abigail’s Collection and I’m so pleased I did. They were so welcoming, so friendly and they made me feel like I wanted to feel when trying on dresses (a princess of course).

I visited a few bridal shops before visiting Abigail’s Collection and found them all to be unwelcoming and only interested in details - when I’m getting married, how much I wanted to pay for a dress and this made me feel like I was a piece of meat. However, after my terrible experiences, I was recommended by a friend to try Abigail’s Collection and I’m so pleased I did. They were so welcoming, so friendly and they made me feel like I wanted to feel when trying on dresses (a princess of course).

Mrs Christine Vaughan-Chatfield

I had so, SO many appointments booked after I visited Abigail's BUT they were soo accommodating, welcoming, friendly! I had the perfect wedding dress shopping experience and my dress was the second I tried on! (Would have been the first but my mum didn't agree) I felt absolutely stunning, my groom loved my dress and he has a picture of me in it as his screensaver on his phone to show people!

I had so, SO many appointments booked after I visited Abigail's BUT they were soo accommodating, welcoming, friendly! I had the perfect wedding dress shopping experience and my dress was the second I tried on! (Would have been the first but my mum didn't agree) I felt absolutely stunning, my groom loved my dress and he has a picture of me in it as his screensaver on his phone to show people!

Mrs Victoria Anbouche (Gallehawk)

All of the girls at Abigail's collection were phenomenal. They treated me and my bridesmaids like we were their only customers. We were never rushed and their expertise is second to none. The fitting process was effortless and they helped with arrangements for adjustments. One of my bridesmaids lived far away and so it was difficult to get them in the same place at the same time. Abigail's made sure everything went to plan. Fantastic stress free service.

All of the girls at Abigail's collection were phenomenal. They treated me and my bridesmaids like we were their only customers. We were never rushed and their expertise is second to none. The fitting process was effortless and they helped with arrangements for adjustments. One of my bridesmaids lived far away and so it was difficult to get them in the same place at the same time. Abigail's made sure everything went to plan. Fantastic stress free service.

Mrs Rebecca Turner (Palmer)

The ladies at Abigail's were fantastic! I don't have the easiest body type to dress (my hips are several dress sizes smaller than my bust) but they were fantastic throughout my whole experience. Totally different to other bridal shopping experiences, this was so personal and the assistants go above and beyond.

The ladies at Abigail's were fantastic! I don't have the easiest body type to dress (my hips are several dress sizes smaller than my bust) but they were fantastic throughout my whole experience. Totally different to other bridal shopping experiences, this was so personal and the assistants go above and beyond.

Mrs Libby Barnes

I was made to feel very welcome and was offered tea/coffee etc on arrival. The staff were considerate, courteous and nothing was too much trouble. I tried on loads of outfits and was shown different shoes and hair decorations that would compliment them. Overall an exciting, relaxed and very enjoyable experience. I would not hesitate to highly recommend them to any other bride, mother of the bride or mother of the groom. I was also given a catalogue of outfits for the groom.

I was made to feel very welcome and was offered tea/coffee etc on arrival. The staff were considerate, courteous and nothing was too much trouble. I tried on loads of outfits and was shown different shoes and hair decorations that would compliment them. Overall an exciting, relaxed and very enjoyable experience. I would not hesitate to highly recommend them to any other bride, mother of the bride or mother of the groom. I was also given a catalogue of outfits for the groom.

Mrs Brenda Dorman (Cheal)

Never have I felt so comfortable in a shop before. I went to 3 different bridal shops and none made me feel at ease until I walked into Abigail's collection. The ladies were so welcoming and accommodating to my needs regarding size and money. They knew my budget and never showed me anything above it. The latte and cakes were a definite hit with my bridesmaids lol. I even received a lovely phone call on the day of my wedding to wish me all the best which I thought was absolutely beautiful.

Never have I felt so comfortable in a shop before. I went to 3 different bridal shops and none made me feel at ease until I walked into Abigail's collection. The ladies were so welcoming and accommodating to my needs regarding size and money. They knew my budget and never showed me anything above it. The latte and cakes were a definite hit with my bridesmaids lol. I even received a lovely phone call on the day of my wedding to wish me all the best which I thought was absolutely beautiful.

Mrs Debbie Bee (Ranson)

Abigails were fantastic. Abigails was the first and only shop I visited as I found the perfect dress on my first visit. They were extremely helpful and knowledgeable.

Abigails were fantastic. Abigails was the first and only shop I visited as I found the perfect dress on my first visit. They were extremely helpful and knowledgeable.

Mrs Sarah Druce

Abigail's were amazing and they knew before I did that I had found my dress. It was the second one I had tried but I had other shop appointments to go to the rest of the day. I went back at the end of the day to see my dress again and the lady on reception said that my consultant had said I would be back as she knew I had found the dress.

Abigail's were amazing and they knew before I did that I had found my dress. It was the second one I had tried but I had other shop appointments to go to the rest of the day. I went back at the end of the day to see my dress again and the lady on reception said that my consultant had said I would be back as she knew I had found the dress.

Mrs Fiona Martin (Smith)

If I could give more out of 10 then I would. Abigail's Collection made the dress buying process absolutely seamless and I had such a blast while I was there. I was so looked after and 100% felt that I was in the right hands. Abigail's Collection isn't particularly easy for me to get to but I am so glad that I went. I have recommended Abigail's to a number of people and I will continue to do in the future. Thank you Abigail's for making dress shopping such an amazing experience for me!

If I could give more out of 10 then I would. Abigail's Collection made the dress buying process absolutely seamless and I had such a blast while I was there. I was so looked after and 100% felt that I was in the right hands. Abigail's Collection isn't particularly easy for me to get to but I am so glad that I went. I have recommended Abigail's to a number of people and I will continue to do in the future. Thank you Abigail's for making dress shopping such an amazing experience for me!

Mrs Laura Charman

Abigail's was perfect for me. I had a fairly tight and small budget and Abigail's were able to suggest plenty of ideas and dresses that were available to me. The customer service was fantastic and they stayed in contact with me right up until my wedding day! I would recommend Abigail's to anyone as I feel the options were endless and they could cater for anyone no matter what budget, big or small. I was extremely happy with my wedding dress and loved every moment I was able to wear it!

Abigail's was perfect for me. I had a fairly tight and small budget and Abigail's were able to suggest plenty of ideas and dresses that were available to me. The customer service was fantastic and they stayed in contact with me right up until my wedding day! I would recommend Abigail's to anyone as I feel the options were endless and they could cater for anyone no matter what budget, big or small. I was extremely happy with my wedding dress and loved every moment I was able to wear it!

Mrs Katie Anne Harwood (was Oatham)

The experience at Abigail's collection was amazing from the moment we walked through the door. We were taken to the private room to browse the gorgeous dresses. I felt so special trying on the different dresses and my consultant really paid attention to finding what I wanted - I really didn't have much of an idea of the style dress I wanted before arriving. I found my dream dress on my first visit!

The experience at Abigail's collection was amazing from the moment we walked through the door. We were taken to the private room to browse the gorgeous dresses. I felt so special trying on the different dresses and my consultant really paid attention to finding what I wanted - I really didn't have much of an idea of the style dress I wanted before arriving. I found my dream dress on my first visit!

Mrs Grace Brand (Wilson)

Very impressed with their service, range of options and communication right up until the wedding day. I never felt under pressure to purchase a dress there and then, but was happy to do so. Advice from the staff was great on which dresses would suit me and the one I picked was not one I would have initially chosen, so their "wildcard" option was spot on!

Very impressed with their service, range of options and communication right up until the wedding day. I never felt under pressure to purchase a dress there and then, but was happy to do so. Advice from the staff was great on which dresses would suit me and the one I picked was not one I would have initially chosen, so their "wildcard" option was spot on!

Mrs Rachel Hart (Bull)

The service I received from Abigail's was outstanding. I was looked after by Chelsie, who was very helpful and very patient and she helped me find my dream wedding dress.

The service I received from Abigail's was outstanding. I was looked after by Chelsie, who was very helpful and very patient and she helped me find my dream wedding dress.

Mrs Michelle Gould (Abbott)

I had a great experience at Abigail's. It was such a memorable day finding the dress I would marry in, a day I will never forget. The lady who took care of my mum, my bridesmaid and I was very warm, friendly and good at her job. Excellent customer service from the whole team. Also great value for money, bought my dress in the sale and paid less than half of what it was worth! A 10/10 experience that I would recommend to others.

I had a great experience at Abigail's. It was such a memorable day finding the dress I would marry in, a day I will never forget. The lady who took care of my mum, my bridesmaid and I was very warm, friendly and good at her job. Excellent customer service from the whole team. Also great value for money, bought my dress in the sale and paid less than half of what it was worth! A 10/10 experience that I would recommend to others.

Mrs Dawn Moore

Fantastic service from start to finish, they helped me find my dream dress at an affordable price. We were made to feel extremely welcome. Every time that we visited the shop and staff were so enthusiastic and keen to help. I couldn't fault anything about my experience with Abigail's collection.

Fantastic service from start to finish, they helped me find my dream dress at an affordable price. We were made to feel extremely welcome. Every time that we visited the shop and staff were so enthusiastic and keen to help. I couldn't fault anything about my experience with Abigail's collection.

Mrs Jodie Mcgurl (harvey)

Very professional and thorough service, good value for money considering the range available and quality. All the groomsmen were impressed by the fitting process. Other places we visited for suits were incomparable in terms of overall experience.

Very professional and thorough service, good value for money considering the range available and quality. All the groomsmen were impressed by the fitting process. Other places we visited for suits were incomparable in terms of overall experience.

Mr Dan Gilligan

Abigail's is such a lovely business, always extremely friendly and helpful. Their store is beautiful, the décor and the dresses and accessories! The little touches are so lovely. SJ in particular was brilliant.

Abigail's is such a lovely business, always extremely friendly and helpful. Their store is beautiful, the décor and the dresses and accessories! The little touches are so lovely. SJ in particular was brilliant.

Mrs Natalie Simpson (Wood)

From start to finish they understood my vision and worked with me to have the dress I wanted. Outstanding customer service.

From start to finish they understood my vision and worked with me to have the dress I wanted. Outstanding customer service.

Mrs Emma Bromley

Abigail's helped me find the perfect dress in a short turnaround time. They were professional but friendly and made my experience a very happy one.

Abigail's helped me find the perfect dress in a short turnaround time. They were professional but friendly and made my experience a very happy one.

Mrs Louise Skedd

My whole wedding preparation was made extra special by Abigail's Collection. I was anxious about choosing a wedding dress, but from the moment I booked my first appointment I knew I would be looked after. The service I received from SJ was outstanding, she was patient, attentive and made both myself and my mum feel very relaxed. I found 'the one' dress and it's a stand out moment of my wedding prep. I got all the advice I needed.

My whole wedding preparation was made extra special by Abigail's Collection. I was anxious about choosing a wedding dress, but from the moment I booked my first appointment I knew I would be looked after. The service I received from SJ was outstanding, she was patient, attentive and made both myself and my mum feel very relaxed. I found 'the one' dress and it's a stand out moment of my wedding prep. I got all the advice I needed.

Mrs Alex Rose (Vinall)