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Reviews

We genuinely strive to provide a high level of customer service and a unique bridal and menswear shopping experience. A huge thank you to everyone for their kind cards, letters, award nominations and customer recommendations. It’s a wonderful business to work in and an absolute honour styling brides for the biggest day of their lives.

We are totally thrilled and exceptionally proud to have won 24 awards including regional and national titles in The Wedding Industry Awards 2016 and 2015 including ‘Best Bridal Retailer’ and ‘Best Menswear Retailer’. Below you can read a handful of the hundreds of comments that were made by our customers during the online voting process. We simply cannot explain in words how much it means to us to read these - it is very moving to know that we have made such an impression on so many. THANK YOU to everyone who voted for us and continues to do so in competitions for which we are nominated.

You can also read more customer feedback and reviews on our Facebook page.



Abigail’s Collection is just how you imagine wedding dress shopping to be, a beautiful atmosphere, wine, chocolates and no pressure to buy. Her knowledge of what will work and how brides think is superb and she just wants everyone to find the right dress whether at her shop or not. The private appointments and separate rooms for grooms and bridesmaids are a great idea and I’d recommend it to anyone.

Abigail’s Collection is just how you imagine wedding dress shopping to be, a beautiful atmosphere, wine, chocolates and no pressure to buy. Her knowledge of what will work and how brides think is superb and she just wants everyone to find the right dress whether at her shop or not. The private appointments and separate rooms for grooms and bridesmaids are a great idea and I’d recommend it to anyone.

Abigail’s Collection is unique for its personal service, no pressure and the willingness to ensure you feel a million dollars on your Wedding Day! I have recommended Abigail’s to everyone I meet and wish I could get married again just so I can go back there! xXx

Abigail’s Collection is unique for its personal service, no pressure and the willingness to ensure you feel a million dollars on your Wedding Day! I have recommended Abigail’s to everyone I meet and wish I could get married again just so I can go back there! xXx

Abigail’s Collection made picking my wedding dress such a special and amazing day. I had tried dresses on in every store in Colchester in Essex and Abigail’s was the last as I believed they were very expensive due to the level of service you received. However their dresses are reasonably priced and they have a gorgeous collection. The staff are wonderful and really did make picking my dress a very special experience.

Abigail’s Collection made picking my wedding dress such a special and amazing day. I had tried dresses on in every store in Colchester in Essex and Abigail’s was the last as I believed they were very expensive due to the level of service you received. However their dresses are reasonably priced and they have a gorgeous collection. The staff are wonderful and really did make picking my dress a very special experience.

Abigail’s Collection provides a highly professional, yet personal service in an innovative way that is both relaxing and reassuring. At a very stressful time in arranging a wedding this is the service that the bride and Groom need! Fantastic service and very high quality products, surroundings and staff.

Abigail’s Collection provides a highly professional, yet personal service in an innovative way that is both relaxing and reassuring. At a very stressful time in arranging a wedding this is the service that the bride and Groom need! Fantastic service and very high quality products, surroundings and staff.

Abigail’s Collection saved my wedding 3 days before my wedding. My original dress (another shop) hadn’t turned up but we went to them and well, 3 days later I was walking down the aisle in a beautiful wedding dress thanks to them 🙂 the service they gave me was outstanding. I was also 6 months pregnant and I had no stress, they sorted everything out that needed to be done for my dress x.

Abigail’s Collection saved my wedding 3 days before my wedding. My original dress (another shop) hadn’t turned up but we went to them and well, 3 days later I was walking down the aisle in a beautiful wedding dress thanks to them 🙂 the service they gave me was outstanding. I was also 6 months pregnant and I had no stress, they sorted everything out that needed to be done for my dress x.

Abigail’s Collection was recommended to me and my husband by a friend who had also used their services. Abigail’s Collection was my first choice for trying on wedding dresses and Abigail was lovely, informative, realistic and complimentary. The boutique has a fantastic, friendly atmosphere, is clean and up to date. I was really disappointed that the wedding dress I eventually chose wasn’t one that Abigail stocked as I really wanted to give her my custom. However, my husband and the Groomsmen were attended to by Rob and again the service was outstanding, there was no doubt that they would get their outfits from Abigail’s Collection. I would thoroughly recommend this retailer!

Abigail’s Collection was recommended to me and my husband by a friend who had also used their services. Abigail’s Collection was my first choice for trying on wedding dresses and Abigail was lovely, informative, realistic and complimentary. The boutique has a fantastic, friendly atmosphere, is clean and up to date. I was really disappointed that the wedding dress I eventually chose wasn’t one that Abigail stocked as I really wanted to give her my custom. However, my husband and the Groomsmen were attended to by Rob and again the service was outstanding, there was no doubt that they would get their outfits from Abigail’s Collection. I would thoroughly recommend this retailer!

Abigail’s Collection was recommended to me by a friend. From the minute we were met at the door and throughout our consultation I was made to feel like the only Bride in the world. Abi is so enthusiastic and was so keen to ensure that I was happy. Shopping for my wedding dress was a very special time for me and Abigail’s Collection really made it a very unique experience which is not seen in any other Bridal retailer I have visited. She really does deserve this award.

Abigail’s Collection was recommended to me by a friend. From the minute we were met at the door and throughout our consultation I was made to feel like the only Bride in the world. Abi is so enthusiastic and was so keen to ensure that I was happy. Shopping for my wedding dress was a very special time for me and Abigail’s Collection really made it a very unique experience which is not seen in any other Bridal retailer I have visited. She really does deserve this award.

Abigail’s Collection was such a lovely place to buy my dress and my groom’s suits. The team were always very professional, friendly and nothing was too much trouble for them. Wide selection of dresses and we were able to find my perfect dress, different yet traditional! I also appreciated how private the appointments were, no need to share space with other brides.

Abigail’s Collection was such a lovely place to buy my dress and my groom’s suits. The team were always very professional, friendly and nothing was too much trouble for them. Wide selection of dresses and we were able to find my perfect dress, different yet traditional! I also appreciated how private the appointments were, no need to share space with other brides.

Abigail’s collection were fantastic from start to finish, from the moment you enter their shop until your wedding day you are made to feel important and that nothing is too much trouble. They make regular contact just to check that everything is going OK with your wedding plans!!! I love the great customer service. My bridesmaid and I thoroughly enjoyed our Abigail’s experience.

Abigail’s collection were fantastic from start to finish, from the moment you enter their shop until your wedding day you are made to feel important and that nothing is too much trouble. They make regular contact just to check that everything is going OK with your wedding plans!!! I love the great customer service. My bridesmaid and I thoroughly enjoyed our Abigail’s experience.

Abigail’s could not have been more helpful, friendly, caring, professional. They made trying on dresses a wonderful experience. Every member of staff was so helpful. I would recommend them every time.

Abigail’s could not have been more helpful, friendly, caring, professional. They made trying on dresses a wonderful experience. Every member of staff was so helpful. I would recommend them every time.

Abigail’s provided outstanding customer service. They have a genuine love for the work they do which, as a bride, filled me with confidence and made finding my dress so enjoyable. I would have no hesitation in recommending them to everyone as they made the whole wedding dress experience an absolute delight.

Abigail’s provided outstanding customer service. They have a genuine love for the work they do which, as a bride, filled me with confidence and made finding my dress so enjoyable. I would have no hesitation in recommending them to everyone as they made the whole wedding dress experience an absolute delight.

Abigail’s service was exemplary, she made choosing my dress memorable and enjoyable with not a hint of stress in sight! Her welcoming and friendly nature was so refreshing. I would recommend her services to any of my friends or family. Abigail even called on numerous occasions to check proceedings even when her part was finished, with follow up calls and even a call to wish me luck the day before the wedding. I am so grateful to have met Abigail as I can honestly say that she made my wedding. She made me feel like a princess and I believe that is what every bride desires.

Abigail’s service was exemplary, she made choosing my dress memorable and enjoyable with not a hint of stress in sight! Her welcoming and friendly nature was so refreshing. I would recommend her services to any of my friends or family. Abigail even called on numerous occasions to check proceedings even when her part was finished, with follow up calls and even a call to wish me luck the day before the wedding. I am so grateful to have met Abigail as I can honestly say that she made my wedding. She made me feel like a princess and I believe that is what every bride desires.

Abigail’s was so supportive and reliable to use. I would definitely recommend them to anyone in Essex or the surrounding area. I was made to feel special from the first appointment until the last!

Abigail’s was so supportive and reliable to use. I would definitely recommend them to anyone in Essex or the surrounding area. I was made to feel special from the first appointment until the last!

Abigail’s were lovely from start to finish and were very helpful

Abigail’s were lovely from start to finish and were very helpful

Anonymous

Abigail’s were the last bridal retailer I went to. At this point I had still not found "the dress". I felt at this point if I didn’t find a dress here I would HAVE to consider my dress being made. Abigail’s store was very welcoming and relaxed … Abigail sat me and my mum down to begin with and asked me questions about how many shops I had been to, what sort of dress I had in mind, budget etc. We sat chatting for at least 15 minutes. She was very patient, calm, understanding and actually listened to my answers as the first dress she picked out was THE DRESS! Other ladies from other retailers didn’t actually listen when I explained what I was looking for and picked out dresses THEY thought would suit me. Some were very rude and not very interested in helping me, especially if I hadn’t made an appointment. One retailer even insisted I wore a hoop under a dress even though I had no intentions of wearing one or wanting to wear one……… I would say my biggest regret is not taking my husband to look at their collection for menswear. Because he had already made his decision on where he was hiring from there was no need to look at Abigail’s Collection. I wish we had.

Abigail’s were the last bridal retailer I went to. At this point I had still not found "the dress". I felt at this point if I didn’t find a dress here I would HAVE to consider my dress being made. Abigail’s store was very welcoming and relaxed … Abigail sat me and my mum down to begin with and asked me questions about how many shops I had been to, what sort of dress I had in mind, budget etc. We sat chatting for at least 15 minutes. She was very patient, calm, understanding and actually listened to my answers as the first dress she picked out was THE DRESS! Other ladies from other retailers didn’t actually listen when I explained what I was looking for and picked out dresses THEY thought would suit me. Some were very rude and not very interested in helping me, especially if I hadn’t made an appointment. One retailer even insisted I wore a hoop under a dress even though I had no intentions of wearing one or wanting to wear one……… I would say my biggest regret is not taking my husband to look at their collection for menswear. Because he had already made his decision on where he was hiring from there was no need to look at Abigail’s Collection. I wish we had.

Abigail's Collection is a delightful shop with delightful staff. Your appointment is totally private with rooms upstairs and room for family and friends too. Staff are very friendly and patient – I tried on loads of dresses even though I knew what one I wanted. They are also honest and will say if a dress doesn’t suit, which I think is a positive. A glass of wine when the dress has been chosen is a perfect touch too!

Abigail's Collection is a delightful shop with delightful staff. Your appointment is totally private with rooms upstairs and room for family and friends too. Staff are very friendly and patient – I tried on loads of dresses even though I knew what one I wanted. They are also honest and will say if a dress doesn’t suit, which I think is a positive. A glass of wine when the dress has been chosen is a perfect touch too!

Abigail's collection is a stunning shop with extremely helpful staff and the ability to make you feel like a princess. I felt so well looked after by them and loved their stunning collection of dresses and accessories. It was always a pleasure to go there and have my fittings. The staff go out of their way to make you feel special and to offer advice. I’ve recommended them to lots of friends.

Abigail's collection is a stunning shop with extremely helpful staff and the ability to make you feel like a princess. I felt so well looked after by them and loved their stunning collection of dresses and accessories. It was always a pleasure to go there and have my fittings. The staff go out of their way to make you feel special and to offer advice. I’ve recommended them to lots of friends.

Abigail's Collection provide the personal service, without making you feel uncomfortable and pressured. They have a fabulous range of dresses to suit everyones price range and I knew as soon as I got there that I would find my dress amongst them. The girls were so helpful and suggested dresses I may not have looked at on the hanger. They were friendly and made you feel special. I will most definitely recommended them to any future bride.

Abigail's Collection provide the personal service, without making you feel uncomfortable and pressured. They have a fabulous range of dresses to suit everyones price range and I knew as soon as I got there that I would find my dress amongst them. The girls were so helpful and suggested dresses I may not have looked at on the hanger. They were friendly and made you feel special. I will most definitely recommended them to any future bride.

Abigail's collection was a fabulous retailer to visit. I was treated so wonderful well by staff. The shop I visited before were truly awful so I was feeling a bit apprehensive but once I stepped into Abigail's my worries were left behind. Everything went perfectly well and trying on dresses was just magical. I would also like to pass my thanks onto Kate who went the extra mile. Abigail's certainly gives you the wedding dress shopping experience of your dreams, I would throughly recommend them.

Abigail's collection was a fabulous retailer to visit. I was treated so wonderful well by staff. The shop I visited before were truly awful so I was feeling a bit apprehensive but once I stepped into Abigail's my worries were left behind. Everything went perfectly well and trying on dresses was just magical. I would also like to pass my thanks onto Kate who went the extra mile. Abigail's certainly gives you the wedding dress shopping experience of your dreams, I would throughly recommend them.

Abigail's collection what can I say ! Amazing amazing amazing! These guys went out of their way to get me a dress I found in a magazine. The staff were brilliant, the dress was amazing. The time and one to one they give you is outstanding. Also they made suits for my husband and five other people. They also looked amazing and the service was fantastic. If I was to do the day all over again this is the first and only place I would go to. Well done Abigail's Collection and to all that work there!

Abigail's collection what can I say ! Amazing amazing amazing! These guys went out of their way to get me a dress I found in a magazine. The staff were brilliant, the dress was amazing. The time and one to one they give you is outstanding. Also they made suits for my husband and five other people. They also looked amazing and the service was fantastic. If I was to do the day all over again this is the first and only place I would go to. Well done Abigail's Collection and to all that work there!

Abigail's collection, are a fantastic retailer. It was the first and only wedding dress shop I visited for my dress. The dress I chose was picked by the assistant and I valued their feedback and comments. Everyone was so happy and I could not fault the customer service. They value every single customer.

Abigail's collection, are a fantastic retailer. It was the first and only wedding dress shop I visited for my dress. The dress I chose was picked by the assistant and I valued their feedback and comments. Everyone was so happy and I could not fault the customer service. They value every single customer.

Abigail's is by far the loveliest wedding shop in Colchester, down to all the last little details and a beautiful waiting area. All the staff are so friendly and extremely good at what they do. My daughter is 16 and we had so much fun trying on bridesmaid dresses and fell in love with the one we brought from Abigail’s. My daughter looked stunning on the day, I can’t rate Abigail’s highly enough, would highly recommend.

Abigail's is by far the loveliest wedding shop in Colchester, down to all the last little details and a beautiful waiting area. All the staff are so friendly and extremely good at what they do. My daughter is 16 and we had so much fun trying on bridesmaid dresses and fell in love with the one we brought from Abigail’s. My daughter looked stunning on the day, I can’t rate Abigail’s highly enough, would highly recommend.

Abigail's made the experience of buying my wedding dress all the more enjoyable. They were helpful, experienced and kept in touch with me throughout. I would happily recommend them to a friend.

Abigail's made the experience of buying my wedding dress all the more enjoyable. They were helpful, experienced and kept in touch with me throughout. I would happily recommend them to a friend.

Abigail's were brilliant couldn’t fault them on anything. The service they offer is outstanding.

Abigail's were brilliant couldn’t fault them on anything. The service they offer is outstanding.

Absolutely fantastic service, great communication, great atmosphere in the shop, made all our family and friends feel very welcome and important. A wedding can be stressful enough with all the organising involved. We didn’t once worry about the organisation of the grooms suit, two best men or seven ushers – 100% perfect on the day. Since my experience with this shop I have recommended Grooms Room at Abigail's Collection on more than one occasion and will continue to do so with no hesitation. Thanks again!

Absolutely fantastic service, great communication, great atmosphere in the shop, made all our family and friends feel very welcome and important. A wedding can be stressful enough with all the organising involved. We didn’t once worry about the organisation of the grooms suit, two best men or seven ushers – 100% perfect on the day. Since my experience with this shop I have recommended Grooms Room at Abigail's Collection on more than one occasion and will continue to do so with no hesitation. Thanks again!

Absolutely fantastic service, great communication, great atmosphere in the shop, made all our family and friends feel very welcome and important. A wedding can be stressful enough with all the organising involved. We didn’t once worry about the organisation of the grooms suit, two best men or seven ushers – 100% perfect on the day. Since my experience with this shop I have recommended Grooms Room at Abigail's Collection on more than one occasion and will continue to do so with no hesitation. Thanks again!

Absolutely fantastic service, great communication, great atmosphere in the shop, made all our family and friends feel very welcome and important. A wedding can be stressful enough with all the organising involved. We didn’t once worry about the organisation of the grooms suit, two best men or seven ushers – 100% perfect on the day. Since my experience with this shop I have recommended Grooms Room at Abigail's Collection on more than one occasion and will continue to do so with no hesitation. Thanks again!

After my first dress fitting the staff were so great I knew I could trust them with my dress. I cannot thank the staff enough 🙂.

After my first dress fitting the staff were so great I knew I could trust them with my dress. I cannot thank the staff enough 🙂.

After trying on 60 wedding dresses in six different wedding dress shops the experience was becoming a chore and frustrating. I was not given the customer support and was getting more and more distressed by the whole experience. That was until I went to Abigail’s … it was an amazing experience. I didn’t feel under pressure, was made to feel relaxed and special and that’s when i found MY dress!! The staff are outstanding, always cheerful and nothing is ever too much trouble.

After trying on 60 wedding dresses in six different wedding dress shops the experience was becoming a chore and frustrating. I was not given the customer support and was getting more and more distressed by the whole experience. That was until I went to Abigail’s … it was an amazing experience. I didn’t feel under pressure, was made to feel relaxed and special and that’s when i found MY dress!! The staff are outstanding, always cheerful and nothing is ever too much trouble.

All of the girls that helped me out were so fab! I met Abigail first to choose my dress and she was so amazing! She made me try a few dresses on and some I wasn’t all together sure about but hey, she was spot on! I cried, my mum and best friend cried and Abigail shed a tear too! She just seems to know what suits someone, I can’t thank her enough. I also met with Kirsty who was lovely. Nothing seems to be a problem to anyone at Abigail’s and they are really kind and reassuring! Anyone getting married should go to them first as the customer care is second to none. I ended up getting all my wedding parties outfits here. All I can say is thank you Abigail for opening your shop and being so brilliant and thanks to all the staff for their kind support and help! They are all stars and winners xxxxxxxxxxx

All of the girls that helped me out were so fab! I met Abigail first to choose my dress and she was so amazing! She made me try a few dresses on and some I wasn’t all together sure about but hey, she was spot on! I cried, my mum and best friend cried and Abigail shed a tear too! She just seems to know what suits someone, I can’t thank her enough. I also met with Kirsty who was lovely. Nothing seems to be a problem to anyone at Abigail’s and they are really kind and reassuring! Anyone getting married should go to them first as the customer care is second to none. I ended up getting all my wedding parties outfits here. All I can say is thank you Abigail for opening your shop and being so brilliant and thanks to all the staff for their kind support and help! They are all stars and winners xxxxxxxxxxx

All round A* beautiful dress, beautiful shop and wonderful efficient friendly staff. What a wonderful shop!!

All round A* beautiful dress, beautiful shop and wonderful efficient friendly staff. What a wonderful shop!!