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Reviews

We genuinely strive to provide a high level of customer service and a unique bridal and menswear shopping experience. A huge thank you to everyone for their kind cards, letters, award nominations and customer recommendations. It’s a wonderful business to work in and an absolute honour styling brides for the biggest day of their lives.

We are totally thrilled and exceptionally proud to have won 24 awards including regional and national titles in The Wedding Industry Awards 2016 and 2015 including ‘Best Bridal Retailer’ and ‘Best Menswear Retailer’. Below you can read a handful of the hundreds of comments that were made by our customers during the online voting process. We simply cannot explain in words how much it means to us to read these - it is very moving to know that we have made such an impression on so many. THANK YOU to everyone who voted for us and continues to do so in competitions for which we are nominated.

You can also read more customer feedback and reviews on our Facebook page.



Abigail's Collection provided us an outstanding service from start to finish. They made us feel very welcome on each visit and I cannot recommend them enough. Made the day feel so special to us and I felt a million dollars in my dream dress.

Abigail's Collection provided us an outstanding service from start to finish. They made us feel very welcome on each visit and I cannot recommend them enough. Made the day feel so special to us and I felt a million dollars in my dream dress.

Mrs Stacey Lambert (Bastion)

I walked into Abigail's after having had such a terrible, unprofessional and rushed experience in other bridal shops in Colchester the previous week. I hadn't booked an appointment and it was on the off chance that they were free and were very accommodating fitting me in right there and then... I felt under pressure as my wedding was only 7 months away and I still hadn't ordered my dress!! The girls at Abigail's melted all my stress and worries away and helped me to find the perfect dress!

I walked into Abigail's after having had such a terrible, unprofessional and rushed experience in other bridal shops in Colchester the previous week. I hadn't booked an appointment and it was on the off chance that they were free and were very accommodating fitting me in right there and then... I felt under pressure as my wedding was only 7 months away and I still hadn't ordered my dress!! The girls at Abigail's melted all my stress and worries away and helped me to find the perfect dress!

Mrs Carrie Glanville (Kendall)

My experience from start to finish was fantastic. Loved my dress and the service was exceptional. The accessories picked out by my consultant to go with my dress gave me the overall look I wanted and made my dress more unique to me.

My experience from start to finish was fantastic. Loved my dress and the service was exceptional. The accessories picked out by my consultant to go with my dress gave me the overall look I wanted and made my dress more unique to me.

Mrs Kate Powell

The most welcoming amazing place to buy a bridal gown from, no issue too big! I had the best experience ever!!

The most welcoming amazing place to buy a bridal gown from, no issue too big! I had the best experience ever!!

Mrs Lauren Green (cunningham)

This was a very individual service which I liked and it was good to know that you were given very individual attention including personal space.

This was a very individual service which I liked and it was good to know that you were given very individual attention including personal space.

Mrs Amanda Woods (watts)

I visited a few other bridal shops before coming to Abigail's Collection. In all the others I left feeling underwhelmed. In Abigail's, I felt like they were sharing in the excitement for my wedding. We were offered drinks and cakes when we arrived which was a nice touch.

I visited a few other bridal shops before coming to Abigail's Collection. In all the others I left feeling underwhelmed. In Abigail's, I felt like they were sharing in the excitement for my wedding. We were offered drinks and cakes when we arrived which was a nice touch.

Miss charlotte Meek

I already had a bespoke wedding dress made for me when, about 8 weeks before the wedding, I realised it wasn't right. In fact, it was awful. I went into Abigail's Collection hoping they would pull some kind of miracle out of the bag, and they did. The staff were wonderful - there was no sharp intake of breath when I told them my wedding date - and they helped me to figure out which dress I truly did want. They found a dress that took my breath away.

I already had a bespoke wedding dress made for me when, about 8 weeks before the wedding, I realised it wasn't right. In fact, it was awful. I went into Abigail's Collection hoping they would pull some kind of miracle out of the bag, and they did. The staff were wonderful - there was no sharp intake of breath when I told them my wedding date - and they helped me to figure out which dress I truly did want. They found a dress that took my breath away.

Mrs Susan Lawther-Brown

We used Abigail's for all our bride, bridesmaids and grooms wear. From the moment we met Abi and Rob the service was impeccable and the whole team were so knowledgeable, lovely and offered help and support the whole way through our planning. We have since gone back to buy bespoke suits and shirts and we wouldn't go anywhere else. Their service and whole team are excellent.

We used Abigail's for all our bride, bridesmaids and grooms wear. From the moment we met Abi and Rob the service was impeccable and the whole team were so knowledgeable, lovely and offered help and support the whole way through our planning. We have since gone back to buy bespoke suits and shirts and we wouldn't go anywhere else. Their service and whole team are excellent.

Mrs Carrie Hill (Gibbs)

Abigail's was great. I had been elsewhere and left rather deflated so I arrived at Abigail's in a pessimistic state. I am also not your typical girly girl that has been imagining their wedding for years AND I hate trying things on. So they really had an uphill battle with me and they were amazing from start to finish. I tried on loads that I had picked myself and didn't like any of them- then my Abigail's assistant picked one for me and I instantly fell in love and chose that one for my day!

Abigail's was great. I had been elsewhere and left rather deflated so I arrived at Abigail's in a pessimistic state. I am also not your typical girly girl that has been imagining their wedding for years AND I hate trying things on. So they really had an uphill battle with me and they were amazing from start to finish. I tried on loads that I had picked myself and didn't like any of them- then my Abigail's assistant picked one for me and I instantly fell in love and chose that one for my day!

Mrs Helen Bond (Peterson)

Got all my bridesmaids dresses and my husband got all his grooms wear from Abigail's! Faultless-thank you x

Got all my bridesmaids dresses and my husband got all his grooms wear from Abigail's! Faultless-thank you x

Mrs Veronique Tyler

The whole experience was wonderful from start to finish. Even meeting Abigail and helping me with packing the dress. It was wonderful. The dress fittings were a lot of fun.

The whole experience was wonderful from start to finish. Even meeting Abigail and helping me with packing the dress. It was wonderful. The dress fittings were a lot of fun.

Mrs Rebecca Bruce (ridley)

Very helpful from the moment I walked into the shop until after my wedding day. All the staff are lovely and helped me choose my wedding dress, which I fell in love with. Want to do it all over again!

Very helpful from the moment I walked into the shop until after my wedding day. All the staff are lovely and helped me choose my wedding dress, which I fell in love with. Want to do it all over again!

Mrs Amy Grant

All the staff were so friendly and professional, the fitting rooms were luxurious and during the appointments I was made to feel I had as much time as I needed, I never felt rushed or pressured. All in all great service and beautiful dresses.

All the staff were so friendly and professional, the fitting rooms were luxurious and during the appointments I was made to feel I had as much time as I needed, I never felt rushed or pressured. All in all great service and beautiful dresses.

Mrs Claire Chate-Fawcett

Wonderful experience. Made me feel so at ease and a princess.

Wonderful experience. Made me feel so at ease and a princess.

Mrs Karen Rodrigues Dos Santos (Rasbarry)

Gorgeous shop and gorgeous dresses, I still get comments now on how beautiful my dress was, I felt like a princess. I am so happy I went to Abigail's collection to get my dress! Staff are lovely and so helpful, they helped me choose the dress for the biggest day of my life. Nothing was too much trouble.

Gorgeous shop and gorgeous dresses, I still get comments now on how beautiful my dress was, I felt like a princess. I am so happy I went to Abigail's collection to get my dress! Staff are lovely and so helpful, they helped me choose the dress for the biggest day of my life. Nothing was too much trouble.

Mrs Emily Guilder (Hayward)

Abigail's were amazing from beginning to end. I had an idea of what I wanted when I went into the shop, as well as recommendations of what NOT to wear from another shop. My sales assistant actually picked out a dress that wasn't recommended by said previous shop and the second I put it on I knew it was the one. Their expertise and warm reception made it such a lovely experience. My dream dress. I wish I could do it again!

Abigail's were amazing from beginning to end. I had an idea of what I wanted when I went into the shop, as well as recommendations of what NOT to wear from another shop. My sales assistant actually picked out a dress that wasn't recommended by said previous shop and the second I put it on I knew it was the one. Their expertise and warm reception made it such a lovely experience. My dream dress. I wish I could do it again!

Mrs Carly Walton

I had previously been to many wedding dress shops, who were unhelpful and made me feel awful about myself. Abigail’s were completely different. It was the best experience and I thoroughly enjoyed my appointment. The staff gave honest advice and listed to what I had to say. They made us feel right at home in their wonderful shop. I appreciated that every dress in my room was my size without even asking. They made me feel like a beautiful bride when all the other bridal shops made me feel horrible.

I had previously been to many wedding dress shops, who were unhelpful and made me feel awful about myself. Abigail’s were completely different. It was the best experience and I thoroughly enjoyed my appointment. The staff gave honest advice and listed to what I had to say. They made us feel right at home in their wonderful shop. I appreciated that every dress in my room was my size without even asking. They made me feel like a beautiful bride when all the other bridal shops made me feel horrible.

Mrs Emily Johnson (Ridgewell-Whitmore )

Abigail's was superb, start to finish!

Abigail's was superb, start to finish!

Mrs Louise Perfect-Brown (Routledge)

It was the first bridal shop I visited and where I ended up buying my dress from. Service was outstanding - everyone there was so helpful and made you feel welcome and special. I would highly recommend them to anyone.

It was the first bridal shop I visited and where I ended up buying my dress from. Service was outstanding - everyone there was so helpful and made you feel welcome and special. I would highly recommend them to anyone.

Mrs Frances Barrett (Jerram)

Even before you step through the door you feel special and like the experience is tailored to you as they call to find out what you are looking for in a dress. All the little details add up! My friend used Abigail's for her dress a few years before, it was the only dress shop I visited as all my comments and suggestions were noted and listened too. If I were to do it all again I wouldn't want to go anywhere else. I also bought my bridesmaid dress from here.

Even before you step through the door you feel special and like the experience is tailored to you as they call to find out what you are looking for in a dress. All the little details add up! My friend used Abigail's for her dress a few years before, it was the only dress shop I visited as all my comments and suggestions were noted and listened too. If I were to do it all again I wouldn't want to go anywhere else. I also bought my bridesmaid dress from here.

Mrs Cara-Jayne Chrispin (Wood)

Abigail's were extremely helpful as I had two pregnant bridesmaids who they made feel comfortable and relaxed throughout the whole process. They supported me through the process keeping me up to date with all the dresses as well as the suits.

Abigail's were extremely helpful as I had two pregnant bridesmaids who they made feel comfortable and relaxed throughout the whole process. They supported me through the process keeping me up to date with all the dresses as well as the suits.

Mrs Suzanne Coleman (Michalkiewicz)

From the moment we walked through the door, all of the staff were so welcoming and friendly and really helped to make the whole process special. My appointment was actually with Abigail herself; she helped me pick my perfect dress that was quite different to what I thought I originally wanted. I returned a few months later and picked out some beautiful bridesmaid dresses and the service was just as amazing.

From the moment we walked through the door, all of the staff were so welcoming and friendly and really helped to make the whole process special. My appointment was actually with Abigail herself; she helped me pick my perfect dress that was quite different to what I thought I originally wanted. I returned a few months later and picked out some beautiful bridesmaid dresses and the service was just as amazing.

Mrs Correne Allcorn (Dedman)

I loved the experience of shopping for my dress there. You are well and truly spoilt. They offered plenty of advice on the style of dress that I could go for and selected some others for me to try that I hadn't seen based on what I liked.

I loved the experience of shopping for my dress there. You are well and truly spoilt. They offered plenty of advice on the style of dress that I could go for and selected some others for me to try that I hadn't seen based on what I liked.

Mrs Emily Howieson (Frost)

As a plus size bride the thought of wedding dress shopping was daunting but from the moment I contacted Abigail's Collection I knew I had nothing to worry about. They stocked lots of dresses that I could actually try on and gave me honest advice about what would suit my fuller figure. I left with the perfect dress for me and a huge boost of confidence.

As a plus size bride the thought of wedding dress shopping was daunting but from the moment I contacted Abigail's Collection I knew I had nothing to worry about. They stocked lots of dresses that I could actually try on and gave me honest advice about what would suit my fuller figure. I left with the perfect dress for me and a huge boost of confidence.

Mrs Clare Bailey (Stickland)

The service was amazing, before, after and during the wedding process. The lady in Abigail's picked out my dress which I would never have looked at, it was perfect for me, I felt stunning. My husband and I enjoyed the whole experience and felt like royalty. We had a great experience and were made to feel exactly as couple should, who are planning a wedding.

The service was amazing, before, after and during the wedding process. The lady in Abigail's picked out my dress which I would never have looked at, it was perfect for me, I felt stunning. My husband and I enjoyed the whole experience and felt like royalty. We had a great experience and were made to feel exactly as couple should, who are planning a wedding.

Mrs Jodie Daniel (Parrish)

Very pleased with my dress and Nicola was lovely to deal with, would highly recommend.

Very pleased with my dress and Nicola was lovely to deal with, would highly recommend.

Mrs Cicely Wallis

They made my experience amazing and I truly felt like a princess, which is what every bride wants.

They made my experience amazing and I truly felt like a princess, which is what every bride wants.

Mrs Melanie Clover (Rogers)

The thought of wedding dress shopping left me so cold, I was NOT looking forward to it one tiny little bit. But Abigail's were not only the kindest, most honest, sweetest girls - they know their stuff! And when I had my dress on, when it had arrived, as it was truly bespoke all the girls came to see me in it and made me feel like a princess. I loved every minute and I wish I could wedding dress shop with them every year!!

The thought of wedding dress shopping left me so cold, I was NOT looking forward to it one tiny little bit. But Abigail's were not only the kindest, most honest, sweetest girls - they know their stuff! And when I had my dress on, when it had arrived, as it was truly bespoke all the girls came to see me in it and made me feel like a princess. I loved every minute and I wish I could wedding dress shop with them every year!!

Mrs Donna Belgrave (Wreathall)

Amazing staff. Really friendly. Took the time to understand what I wanted (even though I didn't really know myself!) I wasn't keen on having a big traditional wedding dress, SJ suggested altering a bridesmaid gown and making it unique. There was no pressure to buy the most expensive, they simply wanted me to have what was the best for me. Other shops just wanted the money, Abigail's wanted me to be happy.

Amazing staff. Really friendly. Took the time to understand what I wanted (even though I didn't really know myself!) I wasn't keen on having a big traditional wedding dress, SJ suggested altering a bridesmaid gown and making it unique. There was no pressure to buy the most expensive, they simply wanted me to have what was the best for me. Other shops just wanted the money, Abigail's wanted me to be happy.

Mrs Louise Tallowin (Pell)

The staff at Abigail's were simply amazing. Whilst my dress was on the hanger I hated it but after trying on loads it was suggested I try it on as the lady who was serving me said it would be perfect. I reluctantly tried it on and fell in love instantly. They really know their brides. They also had the most fantastic range of plus size dresses which I could try on. I felt like what every bride should that day and not being shown dresses far too small for me to realistically try was great.

The staff at Abigail's were simply amazing. Whilst my dress was on the hanger I hated it but after trying on loads it was suggested I try it on as the lady who was serving me said it would be perfect. I reluctantly tried it on and fell in love instantly. They really know their brides. They also had the most fantastic range of plus size dresses which I could try on. I felt like what every bride should that day and not being shown dresses far too small for me to realistically try was great.

Mrs Kirsty Cox (Spindler)