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Reviews

We genuinely strive to provide a high level of customer service and a unique bridal and menswear shopping experience. A huge thank you to everyone for their kind cards, letters, award nominations and customer recommendations. It’s a wonderful business to work in and an absolute honour styling brides for the biggest day of their lives.

We are totally thrilled and exceptionally proud to have won 24 awards including regional and national titles in The Wedding Industry Awards 2016 and 2015 including ‘Best Bridal Retailer’ and ‘Best Menswear Retailer’. Below you can read a handful of the hundreds of comments that were made by our customers during the online voting process. We simply cannot explain in words how much it means to us to read these - it is very moving to know that we have made such an impression on so many. THANK YOU to everyone who voted for us and continues to do so in competitions for which we are nominated.

You can also read more customer feedback and reviews on our Facebook page.



Amazing service, which felt personal! Couldn't have asked for more. We ended up getting my wedding dress, bridesmaid dresses, grooms and ushers suits from Abigail's!

Amazing service, which felt personal! Couldn't have asked for more. We ended up getting my wedding dress, bridesmaid dresses, grooms and ushers suits from Abigail's!

Mrs Hannah Gilligan

Lovely girls and lovely service. Make you feel very welcome.

Lovely girls and lovely service. Make you feel very welcome.

Mrs Lauren Prance (Bond)

As a "plus" size and older bride I was very nervous of trying to find my dream dress. I shouldn't have worried - Abigail's had a brilliant selection and I was made to feel very welcome. A definite plus was that the fitting rooms are totally personal and you don't have to "parade" in front of a load of people. Brilliant staff, brilliant customer service and overall a lovely shop and experience. Highly recommended.

As a "plus" size and older bride I was very nervous of trying to find my dream dress. I shouldn't have worried - Abigail's had a brilliant selection and I was made to feel very welcome. A definite plus was that the fitting rooms are totally personal and you don't have to "parade" in front of a load of people. Brilliant staff, brilliant customer service and overall a lovely shop and experience. Highly recommended.

Mrs MICHELLE NEEDHAM

From the very first minute I walked into Abigail's collection I was taken care of so well. I had my young children with me who can be a handful but the staff at Abigail's kept them entertained. As well as the children, myself and my adult family were excellently treated! Great support was given while finding my dress, my husband's suits and my bridesmaid dresses. We were supported greatly.

From the very first minute I walked into Abigail's collection I was taken care of so well. I had my young children with me who can be a handful but the staff at Abigail's kept them entertained. As well as the children, myself and my adult family were excellently treated! Great support was given while finding my dress, my husband's suits and my bridesmaid dresses. We were supported greatly.

Mrs Megan Trussler

They were really helpful in helping me with my chosen dress. After I had been to another shop previously and couldn't afford the one I liked. I showed SJ a picture and she found a dress very similar and added extra sparkle for me. The service was outstanding from beginning to end.

They were really helpful in helping me with my chosen dress. After I had been to another shop previously and couldn't afford the one I liked. I showed SJ a picture and she found a dress very similar and added extra sparkle for me. The service was outstanding from beginning to end.

Mrs alison hogger (cox)

I had a hideous experience at a store in Lakeside and was genuinely nervous about purchasing a wedding dress. I met Abigail at a Wedding Fayre and she immediately put me at ease. The appointment process is fantastic and the staff really go the extra mile to make sure you are at ease and happy with your choices. I would recommend Abigail and her team in a heartbeat.

I had a hideous experience at a store in Lakeside and was genuinely nervous about purchasing a wedding dress. I met Abigail at a Wedding Fayre and she immediately put me at ease. The appointment process is fantastic and the staff really go the extra mile to make sure you are at ease and happy with your choices. I would recommend Abigail and her team in a heartbeat.

Mrs Kirstie Cooper

My experience at Abigail's was excellent from beginning to end. From the first phone call enquiry I made regarding an appointment I could tell they were going to go above and beyond to meet all of my needs. At my first appointment I felt really special. She delivered brilliant service, listening to everything I said and pointing out the gown that turned out to be the one for me! I loved every one of my appointments. All the staff were brilliant all the way through.

My experience at Abigail's was excellent from beginning to end. From the first phone call enquiry I made regarding an appointment I could tell they were going to go above and beyond to meet all of my needs. At my first appointment I felt really special. She delivered brilliant service, listening to everything I said and pointing out the gown that turned out to be the one for me! I loved every one of my appointments. All the staff were brilliant all the way through.

Mrs Emily Corcoran (Fawkes)

Faultless, from start to finish. Fabulous experience, I loved my dress and my bridesmaids looked stunning in their dresses. I cannot recommend Abigail's highly enough.

Faultless, from start to finish. Fabulous experience, I loved my dress and my bridesmaids looked stunning in their dresses. I cannot recommend Abigail's highly enough.

Mrs KATE JENNINGS (DREWELL)

As soon as I walked in to the shop I felt welcomed and not intimidated at all. All the staff there was so lovely and helpful! I had Nicola, she was so lovely and friendly. She picked out my wedding dress, it was perfect and stunning and I couldn't thank her enough for it! I looked forward to going into the shop to keep trying it on and to see Nicola. I gained not only a dress but a friend! So thank you so much!

As soon as I walked in to the shop I felt welcomed and not intimidated at all. All the staff there was so lovely and helpful! I had Nicola, she was so lovely and friendly. She picked out my wedding dress, it was perfect and stunning and I couldn't thank her enough for it! I looked forward to going into the shop to keep trying it on and to see Nicola. I gained not only a dress but a friend! So thank you so much!

Mrs Charlotte Pulham (filmer)

After being let down by a supplier I was told about the store from a colleague. I called in and was helped enormously by a member of your staff.

After being let down by a supplier I was told about the store from a colleague. I called in and was helped enormously by a member of your staff.

Mrs Anne Tremain (nee Blackwell)

Abigail's was our third and final appointment of the day and as soon as we entered we knew we were in for our best experience yet. The welcome was fantastic. The staff were all friendly and knowledgable. The dresses were amazing as were the accessories and the rooms themselves, where you try on the gowns. The after sales was excellent right up until the day. 5* service from the first to last day.

Abigail's was our third and final appointment of the day and as soon as we entered we knew we were in for our best experience yet. The welcome was fantastic. The staff were all friendly and knowledgable. The dresses were amazing as were the accessories and the rooms themselves, where you try on the gowns. The after sales was excellent right up until the day. 5* service from the first to last day.

Mrs Rachael Ward (Plummer)

The staff at Abigail's could not have been nicer or more helpful. They have a beautiful range of dresses and really take the time to go through all the options and fits during your appointment. When I collected my dress they made sure it was perfect before I left and I had the opportunity to try on all the accessories. We had another wonderful day looking at the bridesmaids dresses and found the perfect one for my girls, again a range of fits and prices to suit everyone.

The staff at Abigail's could not have been nicer or more helpful. They have a beautiful range of dresses and really take the time to go through all the options and fits during your appointment. When I collected my dress they made sure it was perfect before I left and I had the opportunity to try on all the accessories. We had another wonderful day looking at the bridesmaids dresses and found the perfect one for my girls, again a range of fits and prices to suit everyone.

Mrs Stephanie Mills (Crack)

Well what can I say, I brought my amazing wedding dress at Abigail's, my partner, now Husband, brought his custom made suit, along with his dad and grandad. All of us could not fault the service from everyone who works at Abigail's, from the moment you contact them on the phone to when you step through the doors. Great place and wish I could go back every weekend, thank you all so so much.

Well what can I say, I brought my amazing wedding dress at Abigail's, my partner, now Husband, brought his custom made suit, along with his dad and grandad. All of us could not fault the service from everyone who works at Abigail's, from the moment you contact them on the phone to when you step through the doors. Great place and wish I could go back every weekend, thank you all so so much.

Mrs Michelle Piddington

We bought my wedding dress, bridesmaid dresses and hired the suits for the groom, best man, and fathers from here. It was a fantastic experience for all of us. All the staff are so friendly, helpful and enthusiastic about your wedding. It was a sad day when I visited for the last time to pick up my dress. The staff were such an important part of the build up for the wedding. They felt like great friends by the end.

We bought my wedding dress, bridesmaid dresses and hired the suits for the groom, best man, and fathers from here. It was a fantastic experience for all of us. All the staff are so friendly, helpful and enthusiastic about your wedding. It was a sad day when I visited for the last time to pick up my dress. The staff were such an important part of the build up for the wedding. They felt like great friends by the end.

Mrs Debbie Leadbetter (Harvey)

Amazing customer service from all staff I encountered. Never felt pressured at any time to purchase and really felt that SJ, who helped me find my dress, listened and responded to want I wanted. They had a huge variety of dresses and the accessories room was brilliant. I found a belt that perfectly finished off my dress. Would recommend to anyone looking for a wedding dress in the future.

Amazing customer service from all staff I encountered. Never felt pressured at any time to purchase and really felt that SJ, who helped me find my dress, listened and responded to want I wanted. They had a huge variety of dresses and the accessories room was brilliant. I found a belt that perfectly finished off my dress. Would recommend to anyone looking for a wedding dress in the future.

Anonymous

The staff were so helpful and friendly. They did not pressure me into a sale which many of the bridal shops I spoke to tried. They were so accommodating and it was really special to have the room to ourself to try on the dress.

The staff were so helpful and friendly. They did not pressure me into a sale which many of the bridal shops I spoke to tried. They were so accommodating and it was really special to have the room to ourself to try on the dress.

Mrs Sarah Sterling (chapman)

From the moment of walking into their shop you just felt at ease. When going back for a fitting and finding out the dress didn't fit as it was a bit tight, the problem was solved immediately! I would highly recommend Abigail's Collection.

From the moment of walking into their shop you just felt at ease. When going back for a fitting and finding out the dress didn't fit as it was a bit tight, the problem was solved immediately! I would highly recommend Abigail's Collection.

Mrs Emily Mills (lewis)

Really enjoyed my experience at Abigail's, i only tried on 2 dresses as I had purposely had them transferred from the designer as I knew I wanted one of the 2 dresses. My bridal assistant was amazing, she too was getting married herself so was nice to talk to her about all the wedding plans.

Really enjoyed my experience at Abigail's, i only tried on 2 dresses as I had purposely had them transferred from the designer as I knew I wanted one of the 2 dresses. My bridal assistant was amazing, she too was getting married herself so was nice to talk to her about all the wedding plans.

Mrs Emily Gefaell (Bartley)

The service from the very start was excellent. Nothing was too much trouble. Went out of their way to make sure I got exactly what I wanted. Very friendly. Warm welcome. Most importantly listened to what I wanted. Then went out of their way to make sure I got the dress I wanted and were happy to make alterations to the design to my personal taste. Being an older bride I was not made to feel uncomfortable. I was made to feel relaxed.

The service from the very start was excellent. Nothing was too much trouble. Went out of their way to make sure I got exactly what I wanted. Very friendly. Warm welcome. Most importantly listened to what I wanted. Then went out of their way to make sure I got the dress I wanted and were happy to make alterations to the design to my personal taste. Being an older bride I was not made to feel uncomfortable. I was made to feel relaxed.

Mrs Carol Scott (barratt)

I got my dress, my five adult bridesmaids dresses and the groomsmen’s suits from Abigail's Collection and the Grooms Room. They were simply outstanding. From my first appointment with Nicola she kept in touch and looked after me all the way through the lead up to the wedding. She was so knowledgeable and made me feel completely at ease. Abigail herself took my bridesmaid’s appointment to ensure my 6.5 month pregnant bridesmaids' dress would be ok. Perfect service, can't fault them.

I got my dress, my five adult bridesmaids dresses and the groomsmen’s suits from Abigail's Collection and the Grooms Room. They were simply outstanding. From my first appointment with Nicola she kept in touch and looked after me all the way through the lead up to the wedding. She was so knowledgeable and made me feel completely at ease. Abigail herself took my bridesmaid’s appointment to ensure my 6.5 month pregnant bridesmaids' dress would be ok. Perfect service, can't fault them.

Mrs Katie Hodges

Abigail's collection were so helpful in finding me my perfect wedding dress. I needed something suitable for Florida and a reception in the UK. They gave me great advice and suggested things to help me create my perfect dress. They recommended a fantastic seamstress and gave me ideas for adding straps. I visited Abigail's not long after the birth of my daughter, they made me feel amazing when I was a little self conscious. They even helped me pack my wedding dress into my hand luggage box.

Abigail's collection were so helpful in finding me my perfect wedding dress. I needed something suitable for Florida and a reception in the UK. They gave me great advice and suggested things to help me create my perfect dress. They recommended a fantastic seamstress and gave me ideas for adding straps. I visited Abigail's not long after the birth of my daughter, they made me feel amazing when I was a little self conscious. They even helped me pack my wedding dress into my hand luggage box.

Mrs Leigh Thomas (pickles)

I purchased my wedding dress with Abigail's as I really loved the service I received. My sister had purchased her bridesmaid dresses there previously. Would recommend and I do.

I purchased my wedding dress with Abigail's as I really loved the service I received. My sister had purchased her bridesmaid dresses there previously. Would recommend and I do.

Mrs Vikki Hampshire (Marr)

I had a wonderful experience at Abigail's, they made my mum, sister and I very welcome and couldn't do enough for us! They have just the right amount of dresses, enough to have lots of options but not too many that it's too overwhelming! I found all the staff very pleasant and polite. I also felt they really new about the dresses and were honest and constructive with helping me pick! An all-round great experience.

I had a wonderful experience at Abigail's, they made my mum, sister and I very welcome and couldn't do enough for us! They have just the right amount of dresses, enough to have lots of options but not too many that it's too overwhelming! I found all the staff very pleasant and polite. I also felt they really new about the dresses and were honest and constructive with helping me pick! An all-round great experience.

Mrs Grace Russell (Hyam)

I was extremely overwhelmed when I was dress shopping. Abigail's collection was so helpful and guided me through the whole process. From the moment I stepped into the shop to the time I left we received the VIP treatment every girl dreams about. Attention to detail is certainly Abigail's strong point. The bride and her opinions is their main focus and making sure everything required is achieved. I highly recommend any bride to be to go as you will not be disappointed.

I was extremely overwhelmed when I was dress shopping. Abigail's collection was so helpful and guided me through the whole process. From the moment I stepped into the shop to the time I left we received the VIP treatment every girl dreams about. Attention to detail is certainly Abigail's strong point. The bride and her opinions is their main focus and making sure everything required is achieved. I highly recommend any bride to be to go as you will not be disappointed.

Mrs Natalie Burbidge (Smale)

Abigail's were lovely- very helpful and so friendly and knowledgeable! They made the whole process a breeze and extra enjoyable.

Abigail's were lovely- very helpful and so friendly and knowledgeable! They made the whole process a breeze and extra enjoyable.

Mrs Samantha Busch

I had the most wonderful experience when going to Abigail's. The staff were all so lovely (especially Nicola). The customer service is first class and everyone made me feel so comfortable and special, everything from choosing the perfect dress to collecting the dress was amazing. Would recommend to anyone and think they definitely deserve the award :)

I had the most wonderful experience when going to Abigail's. The staff were all so lovely (especially Nicola). The customer service is first class and everyone made me feel so comfortable and special, everything from choosing the perfect dress to collecting the dress was amazing. Would recommend to anyone and think they definitely deserve the award :)

Mrs Jen Glikofridis (bartlett)

Excellent!! The dresses in store are beautiful and the service is beyond fantastic. I felt so special and they were able to find me my perfect dress! The follow up and after care is also brilliant.

Excellent!! The dresses in store are beautiful and the service is beyond fantastic. I felt so special and they were able to find me my perfect dress! The follow up and after care is also brilliant.

Dr Karen Wilson (Murrell)

Everyone was very friendly and helpful. Made you feel so comfortable.

Everyone was very friendly and helpful. Made you feel so comfortable.

Mrs Lucy Williamson (Gisby)

Very attentive staff. They took their time with me and I felt very relaxed and special when choosing my dress.

Very attentive staff. They took their time with me and I felt very relaxed and special when choosing my dress.

Mrs Rachel Campbell (Edwards)

Amazing choice, customer service and staff that really care about you and your wedding day. Service with a smile every time :) Thank you

Amazing choice, customer service and staff that really care about you and your wedding day. Service with a smile every time :) Thank you

Mrs Melanie Jara-Saiz