We genuinely strive to provide a high level of customer service and a unique bridal and menswear shopping experience. A huge thank you to everyone for their kind cards, letters, award nominations and customer recommendations.
We are totally thrilled and exceptionally proud to have won 24 awards including regional and national titles in The Wedding Industry Awards 2016 and 2015 including ‘Best Bridal Retailer’ and ‘Best Menswear Retailer’. Below you can read a handful of the hundreds of comments that were made by our customers during the online voting process. We simply cannot explain in words how much it means to us to read these - it is very moving to know that we have made such an impression on so many. THANK YOU to everyone who voted for us and continues to do so in competitions for which we are nominated.
You can also read more customer feedback and reviews on our Facebook page.
2017 Wedding Industry Awards - Customer Feedback
I could not have been happier with Abigails Collection, they were constantly welcoming, nothing was too much trouble and I felt like they went out of their way to make me feel special.
From the minute you step in the shop to the day you collect your dress the service is second to none. The staff are all amazing, extremely friendly and could not do enough to accommodate your every need. The aftercare that follows with those special touches of a call prior to your wedding day wishing you luck and a wedding card that followed, to the congratulations email and wishing you well in married life. Need I say more simply perfection.
I bought my wedding dress from Abigail's and my dress was out of this world the selection of dresses, were of very high standards. I was not rushed in any of my appointments and the girls were all lovely and easy to approach. I had so many people asking about my dress and vale as it was so so beautiful, I would highly recommend Abigail's for any bride or groom to be.
Finding my dress was the most amazing experience! SJ saw me for my appointment and was incredible from start to finish! She was so knowledgeable and understanding and made me try dresses I had never even thought of including the one! Best experience ever!
From the minute I walked in to Abigail's I was looked after by their exceptionally lovely and informed staff. My group were made to feel at ease and like the occasion that it was with complementary bubbles and nibbles. My appointment was with two ladies who very quickly (but without rushing me) realised what I was looking for (before even I knew!) and helped me to find it - whilst giving me enough other options to consider. They were so genuinely complimentary they made me feel very special xx
Abigail's were amazing. I particularly sought them out as I was looking for bridal shops which stocked (and had available to try on) plus size gowns. This is still a huge problem for us larger ladies and Abigail's was one of the few places that offer this service. At the store they made me feel amazing, not self conscious at all and really accommodating. I was so happy with the service that I returned to the store with my bridesmaids (2 of which were also in the curvier side) for their dresses
Abigails were outstanding, When I went to try on dresses was treated like a princess, You get a private room for you and your party to try on the dresses which I found fantastic as was nice not to be standing in the middle of a shop with other people looking at you. There was no hard sell with Abigails which was great. The dress came in on time with no problems. It was the most beautiful dress, which just made my wedding day magical Thank you Ladies
Warm friendly staff, helpful along the whole process and felt comfortable the whole fitting. Massive range of gowns and never felt rushed or pressured into buying. Also had the same amazing experience with the grooms room
Couldn't have asked for better customer service throughout! Amazing choice of dresses and SJ provided fantastic support in selecting my dress without feeling pressured into making a decision. Would highly recommend Abigail's to all brides to be.
Being a tomboy kind of girl, buying a dress was a daunting experience and I was prepared to not really find one. Dress styles to me are colour and length. However, the staff were really friendly and extremely understanding and the range of dress styles available made me feel that I might find one I liked. I didn't find a dress I liked... I found a dress I loved! Not tomboyish like I thought I would have but a full blown 'I'm a girly bride' dress. Abigail's helped to make my wedding day perfect.
I visited a few bridal shops before visiting Abigail’s Collection and found them all to be unwelcoming and only interested in details - when I’m getting married, how much I wanted to pay for a dress, and this make me feel like I was a piece of meat. However, after my terrible experiences, I was recommended by a friend to try Abigail’s Collection and I’m so pleased I did. They were so welcoming, so friendly, and they made me feel like I wanted to feel when trying on dresses (a princess of course)
I had so, SO many appointments booked after I visited Abigail's BUT they were soo accomadating, welcoming, friendly! I had the perfect wedding dress shopping experience and my dress was the 2nd! I tried on! (Would of been the first but my mum didn't agree) I felt absolutely stunning and my groom loved my dress and he has a picture of me init as his screensaver of his phone to show people!
All of the girls at Abigail's collection were phenomenal. They treated me and my bridesmaids like we were their only customers. We were never rushed and this expertise is second to none. The fitting process was effortless and they helped with arrangements for adjustments. One of my bridesmaids lived far away and so it was difficult to get them in the same place at the same time. Abigail's made sure everything went to plan. Fantastic stress free service.
The ladies at Abigails were fantastic! I don't have the easiest body type to dress (my hips are several dress sizes smaller than my bust) but they were fantastic throughout my whole experience. Totally different to other bridal shopping experiences, this was so personal and the assistants go above and beyond.
I was made to feel very welcome and was offered tea/coffee etc on arrival. The staff were considerate and courteous and nothing was too much trouble. I tried on loads of outfits and was shown different shoes and hair decorations that would compliment them. Overall an exciting, relaxed and very enjoyable experience. I would not hesitate to highly recommend them to any other bride, mother of the bride or mother of the groom. I was also given a catalogue of outfits for the groom.
Never have I felt so comfortable in a shop before. I went to 3 different bridal shops and none made me feel at ease until I walked into Abigails collection. The ladies were so welcoming and accommodating to my needs regarding size and money. They knew my budget and never showed me anything above it. The latte and cakes were a defiant hit with my bridesmaids lol. I even received a lovely phone call on the day of my wedding to wish me all the best which I thought was absolutely beautiful.
Abigails were fantastic. Abigails was the first and only shop I visited as I found the perfect dress in my first visit. They were extremely helpful and knowledgeable.
Abigails were amazing and they knew before I did that I had found my dress. It was the second one had tried but I had other shop appointments to go to the rest of the day. I went back at the end of the day to see my dress again and the lady on reception said that my consultant had said I would be back as she knew I had found the dress.
If I could give more out of 10 then I would. Abigails Collection made the dress buying process absolutely seamless and I had such a blast while I was there. I was so looked after and 100% felt that I was in the right hands. Abigail's Collection isn't particularly easy for me to get to but I am so glad that I went. I have recommended Abigails to a number of people and I will continue to do in the future. Thank you Abigail's for making dress shopping such an amazing experience for me!
Abigail's was perfect for me, I had a fairly tight and small budget and Abigail's were able to suggest plenty of ideas and dresses that were available to me. The customer service was fantastic and they stayed in contact with me right up until my wedding day! I would recommend Abigail's to anyone as I feel the options were endless and they could cater for anyone no matter what budget, big or small. I was extremely happy with my wedding dress and loved every the moment I was able to wear it!
The experience at Abigail's collection was amazing from the moment we walked through the door. We were taken to the private room to browse the gorgeous dresses. I felt so special trying on the different dresses and my consultant really paid attention to finding what I wanted - I really didn't have much of an idea of the style dress I wanted before arriving. I found my dream dress on my first visit!
Very impressed with their service, range of options and communication right up until the wedding day. I never felt under pressure to purchase a dress there and then, but was happy to do so. Advice from the staff was great on which dresses would suit me and the one I picked was not one I would have initially chosen, so their "wildcard" option was spot on!
The service I received from Abigails was outstanding. I was looked after by Chelsie, who was very helpful and very patient and she helped me find my dream wedding dress.
I had a great experience at Abigails. It was such a memorable day finding the dress I would marry in, a day I will never forget. The lady who took care of my mum, my bridesmaid and I was very warm, friendly and good at her job. Excellent customer service from the whole team. Also great value for money, bought my dress in the sale and paid less than half of what it was worth! A 10/10 experience that I would recommend to others
Fantastic service from start to finish, they helped me find my dream dress at an affordable price. We were made to feel extremely welcome Every time that we visited the shop and staff were so enthusiastic and keen to help I couldn't fault anything about my experience with Abigail's collection.
Very professional and thorough service, good value for money considering the range available and quality. All the groomsmen were impressed by the fitting process. Other places we visited for suits were incomparable in terms of overall experience.
Abigail's is such a lovely business, always extremely friendly and helpful. Their store is beautiful, the décor and the dresses and accessories! The little touch are so lovely. SJ in particular was brilliant.
From start to finish they understood my vision and worked with me to have the dress I wanted. Outstanding customer service.
Abigail's helped me find the perfect dress in a short turnaround time. They were professional but friendly and made my experience a very happy one.
My whole wedding preparation was made extra special by Abigail's Collection. I was anxious about choosing a wedding dress, but from the moment I booked my first appointment I knew I would be looked after. The service I received from SJ was outstanding, she was patient, attentive and made both myself and my mum feel very relaxed. I found 'the one' dress and it's a stand out moment of my wedding prep. I got all the advice I needed.
Amazing service, which felt personal! Couldn't have asked for more. We ended up getting my wedding dress, bridesmaid dresses, groom's and ushers suits from Abigail's!
Lovely girls and lovely service. Made you feel very welcome
As a "plus" size and older bride I was very nervous of trying to find my dream dress. I shouldn't of worried - Abigails had a brilliant selection and I was made to feel very welcome. A definite plus was that the fitting rooms are totally personal and you don't have to "parade" in front of a load of people. Brilliant, staff, brilliant customer service and overall a lovely shop and experience. Highly recommend.
From the very first minute I walked into Abigail's collection I was taken care of so well. I had my young children with me who can be a handful but the staff at Abigail's kept them entertained. As well as the children myself and my adult family were treated! Great support was given while finding my dress, my husband's suits and my bridesmaid dresses. We were supported greatly.
They were really helpful in helping me with my chosen dress. After I had been to another shop previous and couldn't afford the one I liked. I showed SJ a picture and she found a dress very similar. And added extra sparkle for me. The service was outstanding from beginning to end.
I had a hideous experience at a store in Lakeside and was genuinely nervous about purchasing a wedding dress. I met Abigail at a Wedding Fayre and she immediately put me at ease. The appt process is fantastic and the staff really go the extra mile to make sure you are at ease and happy with your choices. I would recommend Abigail and her team in a heartbeat.
My experience at Abigail's was excellent from beginning to end. From the first phone call enquiry I made regarding an appointment I could tell they were going to go above and beyond to meet all of my needs. At my first appointment I felt really special. She delivered brilliant service, listening to everything I said and pointing out the gown that turned out to be the one for me! I loved every one of my appointments. All the staff were brilliant all the way through.
Faultless, from start to finish. Fabulous experience, I loved my dress and my bridesmaids looked stunning in their dresses. I cannot recommend Abigails highly enough.
As soon as I walked in to the shop I felt welcomed and not intimidated at all. All the staff there was so lovely and helpful! I had Nicola she was so lovely and friendly she picked out my wedding dress it was perfect and stunning and I couldn't thank her enough for it! I looked forward to going in the shop to keep trying it on and to see Nicola I gained not only a dress but a friend! So thank you so much!
After being let down by a supplier I was told about the store from a colleague so I called in and was helped enormously by a member of your staff
Abigail's was our third and final appointment of the day and as soon as we entered we knew we were in for our best experience yet. The welcome was fantastic. The staff were all friendly and knowledgable. The dresses were amazing as were the accessories and the rooms themselves were you try on the gowns. The after sales was excellent right up until the day. 5* service from the first to last day.
The staff at Abigail's could not have been nicer or more helpful. They have a beautiful range of dresses and really take the time to go through all the options and fits during your appointment. When I collected my dress they made sure it was perfect before I left and I had the opportunity to try on all the accessories. We had another wonderful day looking at the bridemaids dresses and found the perfect one for my girls, again a range of fits and prices to suit everyone.
Well what can I say, I brought my amazing wedding dress at Abigails, my partner now Husband brought his custom made suit, along with his dad and grandad. All of us could not fault the service from everyone who works at Abigails, from the moment you contact them on the phone to when you step through the doors. Great place and wish I could go back every weekend, thank you all so so much.
We bought my wedding dress, bridesmaid dresses and hired the suits for the groom, best man, and fathers from here. It was a fantastic experience for all of us. All the staff are so friendly, helpful and enthusiastic about your wedding. It was a sad day when I visited for the last time to pick up my dress. The staff were such an important part of the build up for the wedding. They felt like great friends by the end
Amazing customer service from all staff I encounter. Never felt pressured at any time to purchase and really felt that SJ who helped me find my dress listening and responded to want I wanted. They had a huge variety of dresses and the accessories room was brilliant I found a belt that perfectly finished off my dress. Would recommend to anyone looking for a wedding dress in the future.
The staff were so helpful and friendly. They did not pressure me into a sale which many of the bridal shops I spoke to tried. They were so accommodating and it was really special to have the room to ourself to try on the dress.
From the moment of walking into there shop you just felt at ease. When going back for a fitting and finding out the dress didn't fit was a bit tight, the problem was solved immediately! I would highly recommend abigails collection
Really enjoyed my experience at Abigails, i only tried on 2 dresses as I had purposely had them transferred from the designer as I knew I wanted one of the 2 dresses. My bridal assistant was amazing, she too was getting married herself so was nice to talk to her about all the wedding plans.
The service from the very start was excellent. Nothing was too much trouble. Went out of their way to make sure I got exactly what I wanted. Very friendly. Warm welcome. Most important listened to what I wanted. Then went out of their way to make sure I got the dress I wanted and were happy to make alterations to the design to my personal taste. Being an older bride I was not made to feel uncomfortable. I was made to feel relaxed.
I got my dress, my 5 adult bridesmaids dresses and the groomsmen’s suits from Abigails collection and the grooms room. They were simply outstanding. From my first appointment with Nicola she kept in touch and looked after me all the way through the lead up to the wedding. She was so knowledgeable and made me feel completely at ease. Abigail herself took my bridesmaid’s appt to ensure my 6.5month pregnant bridesmaid dress would be ok. Perfect service, can't fault them.
Abigail's collection were so helpful in finding me my perfect wedding dress. I needed something suitable for Florida and a reception in the uk, they gave me great advice and suggested things to help me create my perfect dress. They recommended a fantastic seamstress and gave me ideas for adding straps. I visited Abigail's not long after the birth of my daughter, they made me feel amazing when I was a little self conscious. They even helped me pack my wedding dress into my hand luggage box.
I purchased my wedding dress with Abigail's as I really loved the service I received. My sister had purchased her bridesmaid dresses previously. Would recommend and I do.
I had a wonderful experience at Abigail's, they made my mum, sister and I very welcome and couldn't do enough for us! They have just the right amount of dresses, enough to have lots of options but not to many that it's too overwhelming! I found all the staff very pleasant and polite. I also felt they really new about the dresses, and were honest and constructive with helping me pick! An all-round great experience
I was extremely overwhelmed when I was dress shopping. Abigail's collection was so helpful and guided me through the whole process. From the moment I stepped into the shop from the time I left we received the VIP treatment every girl could dream about. Attention to detail is certainly Abigail's strong point. The bride and her opinions is their main focus and making sure everything required is achieved. I highly recommend any bride to be to go as you will not be disappointed.
Abigail's were lovely- very helpful and so friendly and knowledgeable! They made the whole process a breeze and extra enjoyable.
I had the most wonderful experience when going to Abigails the staff were all so lovely (especially Nicola) the customer service is first class and everyone made me feel so comfortable and special, everything from choosing the perfect dress to collecting the dress was amazing, would recommend to anyone and think they definitely deserve the award :)
Excellent!! The dresses in store are beautiful and the service is beyond fantastic. I felt so special and they were able to find me my perfect dress! The follow up and after care is also brilliant.
Everyone was very friendly & helpful. Made you feel so comfortable
Very attentive staff. They took their time with me and I felt very relaxed and special when choosing my dress.
Amazing choice, customer service, and staff that really care about you and your wedding day. Service with a smile every time :) Thank you x
Abigail's Collection provided us an outstanding service from start to finish. They made us feel very welcome on each visit and I cannot recommend them enough. Made the day feel so special to us and I felt a million dollars in my dream dress.
I walked into Abigails after having had such a terrible, unprofessional and rushed experience in other bridal shops in Colchester the previous week. I hadn't booked an appointment and it was on the off chance they were free and were very accommodating to fitting me in right there and then... I felt under pressure as my wedding was only 7 months away and I still hadn't ordered my dress!! The girls at Abigails melted all my stress and worries away and helped me to find the perfect dress!
My experience from start to finish was fantastic. Loved my dress and the service was exceptional. The accessories picked out by my consultant to go with my dress gave me the overall look I wanted and made my dress more unique to me.
The most welcoming amazing place to buy a bridal gown from, no issue too big! I had the best experience ever!!
This was a very individual service which I liked and it was good to know that you were given very individual attention including personal space.
I visited a few other bridal shops before coming to Abigail's Collection. In all the others I left feeling underwhelmed. In Abigail's, I felt like they were sharing in the excitement for my wedding. We were offered drinks and cakes when we arrived which was a nice touch.
I already had a bespoke wedding dress made for me when, about 8 weeks before the wedding, I realised it wasn't right. In fact, it was awful. I went into Abigails Collection hoping they would pull some kind of miracle out of the bag, and they did. The staff were wonderful - there was no sharp intake of breath when I told them my wedding date - and they helped me to figure out which dress I truly did want. They found a dress that took my breath away.
We used Abigail's for all our bride, bridesmaids and grooms wear. From the moment we met Abi and Rob the service was impeccable and the whole team were so knowledgeable and lovely and offered help and support the whole way through our planning. We have since gone back to buy bespoke suits and shirts and we wouldn't go anywhere else their service and whole team are excellent.
Abigails was great, I had been elsewhere and left rather deflated so I arrived at Abigails in a pessimistic state. I am also not your typical girly girl that has been imagining their wedding for years AND I hate trying things on. So they really had an uphill battle with me and they were amazing from start to finish. I tried on loads that I had picked myself and didn't like any of them- then my Abigails assistant picked one for me and I instantly fell in love and chose that one for my day!
Got all my bridesmaids dresses and my husband got all his grooms wear from Abigail's! Faultless-thank you x
The whole experience was wonderful from start to finish. Even meeting Abigail and helping me with packing the dress. It was wonderful. The dress fittings were a lot of fun.
Very helpful from the moment I walked into the shop to after my wedding day. All the staff are lovely and helped me choose my wedding dress which I fell in love with. Want to do it all over again!
All the staff were so friendly and professional, the fitting rooms were luxurious and during the appointments I was made to feel I had as much time as I needed, I never felt rushed or pressured. -all in all great service and beautiful dresses
Wonderful experience. Made me feel so at ease and a princess
Gorgeous shop and gorgeous dresses, I still get comments now on how beautiful my dress was, I felt like a princess. I am so happy I went to Abigail's collection to get my dress! Staff are lovely and so helpful, they helped me choose the dress for the biggest day of my life. Nothing was too much trouble.
Abigail's were amazing from beginning to end. I had an idea of what I wanted when I went into the shop, as long as recommendations of what NOT to wear from another shop. My sales assistant actually picked out a dress that wasn't recommended by said previous shop and the second I put it on I knew it was the one. Their expertise and warm reception made it such a lovely experience. My dream dress. I wish I could do it again!
I had previously been to many wedding dress shops, who were unhelpful and made me feel awful about myself. Abigail’s were completely different. It was the best experience and I thoroughly enjoyed my appointment. The staff gave honest advice and listed to what I had to say. They made us feel right at home in their wonderful shop. I appreciated that every dress in my room was my size without even asking. They made me feel like a beautiful bride when all the other bridal shops made me feel horrible.
Abigail's was superb, start to finish!
It was the first bridal shop I visited and where I ended up buying my dress from. Service was outstanding - everyone there was so helpful and made you feel welcome and special. I would highly recommend them to anyone
Even before you step through the door you feel special and like your experience is tailored to you as they call to find out what you are looking for in a dress. All the little details add up! My friend used Abigail's for her dress a few years before, it was the only dress shop I visited as all my comments and suggestions were noted and listened too. If I were to do it all again I wouldn't want to go anywhere else. I also bought my bridesmaid dress from here.
Abigail's were extremely helpful as I had two pregnant bridesmaids who they made feel comfortable and relaxed throughout the whole process. They supported me through the process keeping me up to date with all the dresses as well as the suits.
From the moment we walked through the door, all of the staff were so welcoming and friendly and really helped to make the whole process special. My appointment was actually with Abigail herself; she helped me pick my perfect dress that was quite different to what I thought I originally wanted. I returned a few months later and picked out some beautiful bridesmaid dresses and the service was just as amazing.
I loved the experience of shopping for my dress there. You are well and truly spoilt. They offered plenty of advice on the style of dress that I could go for and selected some others for me to try that I hadn't seen based on what I liked.
As a plus size bride the thought of wedding dress shopping was daunting but from the moment I contacted Abigails Collection I knew I had nothing to worry about. They stocked lots of dresses that I could actually try on and gave me honest advice about what would suit my fuller figure. I left with the perfect dress for me and a huge boost of confidence.
The service was amazing, before, after and during the wedding process. The lady in Abigail's picked out my dress which I would never have looked at, it was perfect for me, I felt stunning. Me and and husband enjoyed the whole experience and felt like royalty. We had the experience and were made to feel exactly as couple should, who are planning a wedding.
Very pleased with me dress and Nicola was lovely to deal, would highly recommend.
They made my experience amazing and I truly felt like a princess which is what every bride wants.
The thought of wedding dress shopping left me so cold, I was NOT looking forward to it one tiny little bit. But Abigails were not only the kindest, most honest, sweetest girls - they know their stuff! And when I had my dress on, when it had arrived, as it was truly bespoke all the girls came to see me in it and made me feel like a princess. I loved every minute and I wish I could wedding dress shop with them every year!!
Amazing staff. Really friendly. Took the time to understand what I wanted (even though I didn't really know myself!) I wasn't keen on having a big traditional wedding dress, SJ suggested altering a bridesmaid gown and making it unique. There was no pressure to buy the most expensive, they simply wanted me to have what was the best for me. Other shops just wanted the money, Abigail's wanted me to be happy.
The staff at Abigails were simply amazing; my dress on the hanger I hated but after trying on loads it was suggested as the lady who was serving me said it would be perfect. I reluctantly tried it on and fell in love instantly. They really know their brides. They also had the most fantastic range of plus size dresses which I could try on. I felt like what every bride should that day and not being shown dresses far too small for me to realistically try.
When I went to Abigails Collection I was feeling a little bit hopeless as I visited several bridal shops and was not able to find a dress that I could feel it was MY dress. As soon as I entered the shop Emma put me at my easy and was very kind and patience as I was accompanied by my little girl! It was absolutely amazing that I could find a lovely dress in less than 15 minutes.
Abigail's bridal shop provides a professional service from start to finish. They make you feel like the most important person when you are with them. They were always friendly helpful and welcoming.
Abigails were always friendly and helpful from start to finish they always responded to emails quickly and phoned to let me know updates for my dress and bridesmaid dresses
Abigails delivers such a warm friendly service and very professional. So much time was spent with me (and my mum) individually on a one to one basis, I had a couple of trips as was unsure, but had very good advice mixing and matching up ideas, (I didn't know was even possible) to create my perfect dress, nothing was too much trouble. The ambience of Abigails makes you feel very welcome from the moment you walk in the door , with very friendly staff. I had so many lovely compliments on my dress.
I tried a few bridal shops when looking for my dress. Abigails Collection not only had the best selection of dresses and beautiful facilities but what really sets them apart is their service and wonderful staff. They make you feel like an absolute princess and the whole experience was wonderful. SJ was my personal contact throughout the process and she was just so lovely and genuinely excited about helping me choose my dress and accessories. So much better than any other bridal shop in the area.
A wonderful experience from choosing my wedding dress. SJ could not have done anything more and was such a very helpful friendly person. Nicola was also very helpful and friendly after I had made the decision of what was the perfect dress.
Beautiful dresses. They helped me find that perfect dress & everyone was stunned at how beautiful I looked in the dress. Very helpful staff. Would recommend to anyone who is getting married
I purchased my accessories and bridesmaid dresses from Abigail's, they were so helpful and nothing was too much trouble. They were a pleasure to deal with and made my bridesmaids feel extra special (especially as one of them was heavily pregnant at the time). Even though I hadn't purchased my actual dress from there, they got me into a dress that was similar so that I could choose my accessories. Communication was great. Customer service great
They were fantastic from start to finish, their customer service was outstanding
I knew exactly what I was looking for colour and shape. And although the dresses I tried on were great, they weren't "the dress", but the ladies at Abigails advised me to change the shape of one of the dresses and 3 months later I tried on the most amazing dress. So unique I absolutely loved it.
From the moment I walked into the shop I felt very comfortable, being an older bride I was quite nervous and Abigail's made me feel comfortable right from the start. Throughout the whole process of choosing a dress, to the fitting and collection, Abigail's were professional, kind and helpful making the whole build up to my special day a lovely experience I would highly recommend any Bride to go to Abigail's X
The customer service throughout the whole process was faultless. After buying my dress, they mentioned me on Facebook which really made me feel special. Whenever I spoke to them on the phone they were so friendly and I really got the sense that they value every customer. I bought both my dress and bridesmaid dresses at Abigail's, every other shop I looked in paled in comparison. A friend of mine also bought her bridesmaid dresses at the Abigail's on my recommendation. They definitely deserve to win this award.
Due to the second to none customer service and their "nothing is too much trouble" attitude. The wonderful staff had all the time in the world for me and made me feel like I was the only one that mattered. They put no pressure on me to make up my mind, and I came back a few days after my first appointment and ordered my dress. The staff at Abigails were just amazing, from my initial first appointment to my accessories and final appointment, Abigails kept in contact throughout my whole dealings with them. They went the extra mile, from the complimentary drinks, little gift pack for being an "Abigail’s bride" to the wedding card. I was thoroughly impressed and wouldn't hesitate to recommend them to any bride for the experience alone. They really are something special!!
2015 Wedding Industry Awards - Anonymous Customer Feedback
A few friends have used Abigail’s and recommended them.
A friend had used them and told me I must go there as they are fantastic! Also my first impression was that they actually cared about making sure I enjoyed the experience and found the perfect dress (which of course I did).
A friend of mine had used them in 2012, and after visiting 2 other bridal shops in Colchester and 1 in ipswich, I found that the dresses they had, along with the service offered was exactly what I was looking for. I was so impressed by the whole shop that my husband also had a tailor made suit made and hired all the groomsmens outfits, and my dad also had a bespoke velvet suit made-which he had struggled to find possible anywhere else. A great service, with lovely staff.
A friend said to me, “even if you don’t buy from them, go for the Experince” certainly glad I did… I shall certainly be saying the same to others!
A friend took me x
A thoroughly professional and friendly service. I felt totally relaxed and confident that everything would be done as requested
Abigail ‘ s collection really are a cut above the rest. We travelled 60 miles round trip for every fitting for myself and my four bridesmaids for one reason. … they’re simply the best! Every member of staff is knowledgeable, passionate and incredibly friendly. nothing was too much to ask and I have recommended them to everybody! I was always nervous about trying on wedding dresses but they made the process an absolute pleasure and even accommodated my two pregnant bridesmaids!
Abigail and Kate made my dress everything I had ever dreamed of. I had 8 bridesmaids but regardless of numbers nothing was too much trouble. Abigail and the staff did not only assist with the clothes their recommendations and advice regarding suppliers and the day assisted me in having the wedding day I have always dreamed of and for that I will always be grateful x
Abigail’s collection are absolutely fabulous!! I went all over the place to find a dress visiting numerous different shops. I have to say they were fantastic from the moment I walked in the door on my first appointment, until the day I got married! They were by far the most friendly shop with the most incredible range of not only Wedding dresses, but also accessories, shoes and also bridesmaid dresses and suits! we got EVERYTHING from them!! They make you feel like nothing is too much trouble!!
Abigail’s could not have been more helpful, friendly, caring, professional. They made trying on dresses a wonderful experience. Every member of staff was so helpful. I would recommend them every time.
Abigail’s provided outstanding customer service. They have a genuine love for the work they do which, as a bride, filled me with confidence and made finding my dress so enjoyable. I would have no hesitation in recommending them to everyone as they made the whole wedding dress experience an absolute delight.
Abigail’s where lovely from start to finish and where very helpful
Abigails Collection is a delightful shop with delightful staff. Your appointment is totally private with rooms upstairs and room for family and friends too. Staff are very friendly and patient – I tried on loads of dresses even though I knew what one I wanted. They are also honest and will say if a dress doesn’t suit, which I think is a positive. Glass of wine when dress is chosen is a perfect touch too!
Abigails collection is a stunning shop with extremely helpful staff and the ability to make you feel like a princess. I felt so well looked after by them and loved their stunning collection of dresses and accessories. It was always a pleasure to go there and have my fittings. The staff go out of their way to make you feel special and to offer advice. I’ve recommended them to lots of friends.
Abigails Collection provide the personal service, without making you feel uncomfortable and pressured. They have a fabulous range of dresses to suit everyones price range and I knew as soon as I got there that I would find my dress amongst them. The girls were so helpful and suggested dresses I may not have looked at on the hanger. They were friendly and made you feel special. I will most definitely recommended them to any future bride.
Abigails collection was a fabulous retailer to visit. I was treated so wonderful well by staff. The shop I visited before were truly awful so I was feeling a bit apprehensive but once I stepped into Abigails my worries were left behind. Everything went perfectly well and trying on dresses was just magical. I would also like to pass my thanks onto Kate who went the extra mile. Abigails certainly gives you the wedding dress shopping of your dreams, I would throughly recommend them.
Abigails collection what can I say ! Amazing amazing amazing these guys went out there way to get me a dress I found in a magazine the staff were brilliant the dress was amazing the time and one to one they give you is outstanding. Also they made suits for my husband and 5 other people . They also looked amazing and the service was fantastic . If I was to do the day all over again this is the first and only place I would go to . Well done abigails collection and to all that work there!
Abigails collection, are a fantastic retailer. It was the first and only wedding dress shop I visited for my dress. The dress I chose was chosen by the assistant and i valued their feedback and comments. Every one was so happy and I could not fault the customer service. They value every single customer
Abigails is by far the loveliest wedding shop in Colchester, down to all the last little details and a beautiful waiting area. All the staff are so friendly & extremely good at what they do. My daughter is 16 and we had so much fun trying on bridesmaid dresses and fell in love in the one we brought from Abigail’s. My daughter looked stunning on the day, I can’t rate Abigail’s highly enough,would highly recommend
Abigails made the experience of buying my wedding dress all the more enjoyable. They were helpful, experienced and kept in touch with me throughout. I would happily recommend them to a friend.
Abigails were brilliant couldn’t fault them on anything the service they offer are outstanding.
After my first dress fitting the staff were so great I knew I could trust them with my dress. I can not thank the staff enough 🙂
After trying on 60 wedding dresses in 6 different wedding dress shops the experience was becoming a chore and frustrating, i was not given the customer support and was getting more and more distressed by the whole experience, that was until i went to Abigail’s … it was an amazing experience didn’t feel under pressure was made to feel relaxed and special and that’s when i found MY dress!! The staff are outstanding, always cheerful and nothing is ever too much trouble..
All round A**** Beautiful dress, beautiful shop and wonderful efficient friendly staff. What a wonderful shop!!
All staff were very welcoming. We didn’t an appointment but the staff made time for us.My mum and I were made to feel very important, relaxed, excited yet not overwhelmed.The staff were very professional and knew exactly what they were talking about.I was made to feel very special and enjoyed every minute of fitting on dressers until I found my one dress.We were not rushed, we were given time to look at the dress ourselves and also dresses were picked out for me from what I described.Fantastic!
All the staff in abigails were very nice they made me feel like a princess in my wedding dress and nothing was too much trouble. I also liked that they phoned me up the week of my wedding to wish me good luck.
Amazing service as a plus sized bride, only shop who actually asked me my dress size!! Had been in every shop in town with no success but within 5 minutes and 2 dresses tried on id found the one. Amazing support from all the staff and even now 3 months on they are still willing, helpful and friendly with anything I need.
Amazing!! This award is well deserved! They are first class 🙂
Because family members used them last year and said how brilliant they were.
Because i fellin love with my dress and it was always so much fun to attend and the girls are just so lovely and make you feel like you never want to leave. Every time i went they made me feel like i was the most beautiful bride in the world. I couldnt wait for the wedding day because of it.
Because I found my dream dress which was is budget and the team there filled me with confidence .
Because I like the selection of dresses
Because I’d seen on their website that they were a stockist of a dress I had seen online and particularly liked. It was the one I ended up buying!
Because if I hadn’t I would have got married in the wrong dress!
Because my sister in law to be recommended it to me & I liked the dress.
Because my wife recommended them her dress was amazing
Because the service was great , they are very reliable and the dress was on sale!!
Because they are so customer orientated, I had a wonderful experience over two weddings.
Because they are the best by far.
Because they had an amazing dress and amazing staff!
Because they simple are the best !
Because they spoilt us, my daughter and I!
Best service ever, made me feel comfortable trying on loads of dresses and finally finding the dress of my dream. Katie was absolutely fabulous
Best shop. Best arrangement of dresses Beat customer service Friendly Approachable Could not fault a thing Good value for money
Better service and value for money than many London places.
Bridal shopping and fitting at Abigails was a fantastic experience for me, My bridesmaids and I had so much fun and felt extremely special. Abigails were very flexible with appointments to suit my hectic working hours and communication was strong. I would definitely recommend Abigails to a friend. They were even kind enough to let me chose from their sales range so I could have the wedding dress of my dreams which would other wise not be possible.
Came highly recommended.
could buy my dress, bridesmaid dresses and hire groom suit all under one roof!
Customer service was tops! Enthusiasm tops! A lovely team of people!
Emma our sales assistant did a great job at gaugeing the fact that I was not an over-enthusiastic bride and tailored her responses appropriately which made me feel a lot more at ease. She did a fantastic job all round and cannot fault her or the shop at all through the whole process.
Every visit I was made to feel like the only bride and all the little details made me feel very welcome and looking forward to my next visit. Even after the last visit I received phone calls to make sure all was going well. Fabulous staff and customer service.
Everyone at Abigail’s were friendly and helpful 100% of the time and nothing was too much trouble. They were open at a time which suited me and they helped me chose the most amazing dress that I would never pick myself. We used them for the bridesmaid dresses and groomsmen’s suits too! such a great experience!
Everyone at Abigails made me feel comfortable as soon as I came in. I was given fantastic advice on the type of dress that would suit me (in fact the dress that I chose was picked out for me) and I felt like a million dollars on my wedding day. The little touches really made the experience memorable, I would recommend Abigails to anyone.
Everyone at abigails was so friendly and accommodating at every visit and they made the whole experience thouroughly enjoyable and stress free!! Would recommend their services to anyone.
Everyone there was absolutely fantastic!! Can not fault anything they did! They kept us up to date on everything that was going on with the dresses and suits and even gave us little gifts! 100% would recommend them to anyone!
Excellent customer service. Fully bespoke my dress and bespoke the design to exactly my perfect dress
Excellent service all round on my dress (brides),cannot fault Abigail’s at all in this particular area. Abigail & Kirsty especially were both so so helpful & efficient & could not do enough for me
Excellent service and very profesional staff.
For the personal appointment and providing the true bridal experience and the grooms room provided just the same for my husband. Thank you xx
Found the dress of my dreams
Friend’s recommendation. I am bridesmaid myself to a friend who is getting married next year and she has just purchased her wedding dress from Abigail’s Collection.
Friendly staff with knowledge. Helpful and supportive.
From my first appointment to picking up my dress and accessories, the service from Abigails collection was outstanding, friendly, knowledgeable staff who made me feel so comfortable and confident all the way through, I ordered my dress, bridesmaids dresses, accessories and grooms wear from Abigails and can honestly say they went over and above to ensure that everything was perfect. I would definately recommend them to any brides looking for their dream dress
From the first time I enquired and spoke to Abigail herself I was overwhelmed and touched by how supportive and friendly all the staff are. I was filled with confidence that Abigails would look after us.
From the initial meeting to the day of your wedding Abigail’s Collection make you feel like the only bride in the world. Their customer care is beyond exceptional. I can wholeheartedly recommend this to any bride looking for a first class experience. They really go the extra mile.
from the initial phone call I was greeted with a very well informed, flexible and professional response
From the moment my wife and I walked through the doors you were greeted with warmth, everything was easygoing, there were drinks and chocolate, catalogs and colours everywhere. Rob and his team are very impressive and knowledgeable.
From the preliminary appointment, there was no pressure, lots of friendly advice and they had everything available that we wanted.
From the time I rang Abigails asking if they could get in certain dresses they couldn’t be more helpful & from that minute on I knew this is where I’d find my dress. Abigails had been recommended to me from a lady that had found her dress there & couldn’t rate them more. My app was the day after my dad passed away & knowing my dad he would of still wanted me to go. Abi couldn’t of been more caring, understanding, helpful, attentive and patient. I found my dream dress with the help of Abigail’s.
From the very first day to the end just perfect
Great customer service before and after the wedding ensuring that all was ok with the bridesmaid dresses. very professional and willing to help in any way possible. I didn’t buy my wedding dress from abigail’s but wish i had.
Great service, attractive shop, beautiful dresses.
Had the dress in I wanted
Had the dresses I wanted for my bridal party
High recommendation from friends and the warm friendly atmosphere was truely amazing as soon as you walked in the door!
I am a plus size 6’1″ 28yo who was devastated by the lack of plus size dresses available in Colchester and surrounding areas. My first day dress shopping was a nightmare and made me feel awful. Then someone suggested Abigail’s, and thank god they did. Me and my mum had an amazing time, treated like royalty, our own room, lots of plus size dresses to try and I found my dream dress. Abigail’s turned my frown upside down. Thank you so much. :)))))
I booked Abigails because of the dresses, the shop and the people. The main reason for me was because of the private rooms, when you go to others shops you step out and others are there trying on their dresses, which is fine, but I wanted a more private experience which I got. The staff are ALL wonderfull and each one knew exactly how I was and what I needed. They even helped me make my decision and everytime I think back I can honestly say that Abigails made my experience so special! We even booked all the Groomsmen in to the Groomsroom (we had about 9!) and every single person had only good things to say. I would highly reccomended this shop and everything about it.
I booked Abigails Collection as I was recommended it from 2 friends.
i booked an appointment as i liked the idea you had the whole dressing room to yourself and the experience made me feel special , i ended up finding my perfect dress on my first visit
I booked them initially because I went to another store locally who were absolutely awful and so unprofessional. They also stocked the Alfred Angelo disney collection which was what drew me to them in the first place.
I bought my bridesmaid her dress from Abigail’s Collection – the whole team were great from helping us pick the dress, advising on colours, helping with suggestions for alterations, calls afterwards to make sure we were happy – everything went smoothly because of the attention to detail of the staff. Really pleased and something less for me to worry about on the run up to the big day!
I cannot thank Abigail’s and the grooms room enough for EVERYTHING they all done with our wedding preparations. The customer service was out of this world and nothing was too much trouble. We were always made to feel so comfortable and welcome and I adored my dress and accessories. Everyone was very experienced and made me feel at ease with the whole exciting process. The men also looked amazing! Thank you all so much!! X
I chose to book Abigail’s Collection because they gave the best service. I ha visited other bridal shops and there really was no comparison. The staff from Abigail the owner to Katie who looked after us really made me feel like I was only bride in the world. I looked forward to every visit to the shop…just a little sad that I’ve no reason to go back perhaps 10yr renewal of vows. The level of customer service exceeded all my expectations and it was the little touches that they provide like sending me a palace through the post which contained a garter, and a compact for the mother of the bride, the sixpence for my shoe and the telephone call on the big day wishing me the best of luck. It truly was a wonderful experience. Good luck to Abigail’s Collection for providing what truly is the premier bridal shopping experience.
I did not book I just walked in from street and told that I am looking for wedding dress and Abigails girls did not refuse me and I felt welcome without booking.
I did not have a clue what I was looking for. We had a very warm welcome when we arrived and shown to our room, with so many dresses! Abigail was so helpful & made me feel at ease straight away, suggested what styles she thought I should stick to, which really helped! I picked a few out tried them on but did not find ‘the one’ Abi suggested another which once on, I fell in love with!! All the customer service received including accessories appt was brilliant
I didn’t actually book. I was just passing by and luckily they were able to fit me in straight away.
I didn’t realise it was there so tried it and so happy I did!!!
I found Abigail’s one of the highlights of organising a wedding. They accommodated me and my friends in every way. Every time I went to the shop it was such an enjoyable experience and I loved the fact they cater for curvy brides as well! The fact that you have a completely private room makes the experience all the more special! I have been a bridesmaid 7 times now and I can honestly say that Abigail’s has the best shop out of them all (and I have helped a lot of people pick their dresses!)
I found my dream wedding dress in Abigails and thanks to friendly, polite and smily staff. Great expierence. Recommend to every future bride.
I found my ideal dress in Abigail’s but they were also very accommodating to my needs – I live in London so was only able to visit at weekends or with plenty of advance notice, and I also was getting married only 4 months after visiting for the first time, and Abigail’s did everything they could to work around those restrictions without compromising my experience.
I found my wedding dress there – it was the first one I tried on!
I found such a varied collection of dresses, bridesmaid dresses, accessories and suits. Some other shops I went to have a lot of the same kind of dress, whereas Abigail’s had a varied collection. When you do book the little presents are such a lovely touch!!
I had a faultless experience at abigails, from the first phone call to them to picking up my dress, I was made to feel welcome and special . The collection of dresses is very well selected. There was no pressure to buy, which I’d felt in other places. I particularly enjoyed the privacy of the individual rooms filled with wonderful accessories, shoes and dresses . You at made to feel very special at abigails, as of course you should when selecting your wedding dress. In a word… Wonderful !
I had bought my wedding dress from another shop already and came to Abigails for bridesmaids and groomsmen, and literally cannot praise them enough, in the end (although I’d found my perfect dress) I just wished that I had bought everything from them, their customer service is exceptional and I can’t fault them at all!!!!
I had found address in the Alfred Angelo Disney Fairytale collection & Abigail’s was my nearest stockist.
I had heard good reveiws and like the fact the fitting area was private so no one else but you family could see
I had heard how good the service and dresses were.
I had looked around a few bridal shops but no one seemed to listen and when I booked Abigail’s the ladies were so polite and helpful, the lady I saw was called SJ absolutely brilliant she made me feel comfortable and at ease
I had such a fantastic day picking up my wedding dress I felt comfortable with the staff and they all made me feel very welcome! Would definately recommended to friends and family, always such a lovely atmosphere in the shop
I hadn’t intended on buying a proper wedding dress as I was getting married in Vegas, but on the day I went shopping for a dress with my parents, I passed Abigails Collection. With no appointment, they were happy to see me, and even though I told them I needed a dress to take away the same day, they still managed to find me something that was perfect and only needed a slight adjustment. But the most important thing was that my parents got to see me as a bride as they couldn’t be at my wedding.
I liked the selection of dresses on the website, and they were easy to book with.
I literally had no idea where to start with dress shopping and Katie at Abigail’s was amazing. The way she presented herself to me and her kind nature instantly made me feel relaxed. I felt no pressure to purchase my dress from them and I had two other appointments booked elsewhere. These other appointments were what made Abigail’s stand out to me and my family. I was just another bride to the other retailers with one being quite rude! Abigails makes you feel special which is how it should be.
I loved the personal wedding shopping experience, that normally only comes with ridiculously priced shops. My Mum and I were made to feel special and were able to browse the dresses at our leisure. After trying on about 30 dresses around other shops, I found the perfect one in Abigails. It was by far the best wedding shop I had visited for choice, price and that personal touch. I also bought my bridesmaid dresses from there and hired the suits from The grooms room.
I met a staff member at a wedding Fayre and was discussing the kind of dress I wanted. She suggested a few they have so I booked up. I wasn’t at all disappointed.
I only had 5 months before my wedding and Abigails Collection were not daunted by this like some other retailers who told me I would have to buy off the peg. They made sure my dress would be made and delivered on time.
I only went to Abigail’s and I found “the one” at the end of my first appointment with Abi, she was amazing. Listened to what I wanted, encouraged me to try others that I hadn’t considered and went searching the shop for the dress she had in mind, it was “the one” and upon trying on left all of us in the room in tears. One very talented lady.
I originally wanted to look at the Disney dresses and abigails was the only place that had them in Colchester.
I really liked the range of dresses on their website and the reviews for the store were great.
I tried on dresses in many different shops looking for ‘the one’ but as soon as I stepped into Abigail’s Collection I instantly knew I’d be buying my dress from here. The girls there are truly warm, welcoming, helpful, complimentary and went above and beyond to help me.
I was first attracted to the selection of dresses on the website. Even making an appointment was very simple. They were incredibly warm on the phone. When I went for my appointment, i was treated great and felt very special. The little extras was really terrific. It made the whole experience very easy and relaxing. I didn’t feel any pressure to have it easy for them. I thought they went out of their way to make my dress dreams a reality.
I was not looking forward to wedding dress shopping. The pressure I find the ‘one’ was horrible but the lady’s help so much. Completely when over my time slot but they just found extra time and in the end it was just right. Could of asked for a better service
I was recommended by my mums friend and didn’t know where else to go at the time but I’m pleased I did as I found the perfect dress.
I was recommended to try the shop by a friend and I’m pleased I did.
I was totally blown away by the service it was amazing I felt so special there service is the best by far!! I felt like prettywoman!! There team are so friendly and helpful I would recommend them all the time!!
I was very nervous when I went to find a outfit for my wedding but the staff at Abigails (SJ) made me feel very relaxed and enjoy the experience very quickly. I didn’t feel pressured into getting a outfit with them and they made me feel very special!!
I went to a big ails dreading trying on my wedding dress. It had been a question of would the wedding go ahead? I suddenly lost my dad prior to the wedding, was a very hard time. It was his job to give me a.way. my best friend had used abigails for her wedding booked an appointment and took me. They were so sympathetic to my needs. Lovely ladies who helped. Such a fab choice of dresses. I tried on 3, which were all stunning, but did not suit my build. The lady suggested a dress and it was amazing X
I went to Abigail’s to start with and they explained I needed an appointment , although they did kindly let me have a browse and then gave me a time to come back and have the room to myself and try some dresses on. I had some time to spare so my mum and I went to visit another local bridal shop I was completely put off by the whole experience, I decided maybe I just did not like wedding dresses! The service was awful! I then went on to Abigail’s and loved every second it was easy & stress free.
I went with Abigail’s as was very impressed with the helpfulness politeness and the overall experience whilst in their company.
I would highly recommend Abigail’s collections to anyone. They were friendly from the moment I walked through there door. The help advice and assistance I was given was with sheer perfection. It’s a very special moment in a woman’s life buying there wedding dress and Abigail’s made this experience a very pleasurable one. I found out I was expecting my first child after my first fitting and Abigail’s did everything they could to work around this which I was very thankful for.
I’d like to start by saying that the lady who looked after us on the day was extremely helpful, kind & made the experience very enjoyable.
It is in the town I live and work in
It was from agoogle search but it was the bst decision and i would fuly recpomend to all my friends
It was recconmended by a friend and when I went in I liked there selection and the friendly staff.
It was the first and only place I went to. I had to book an appointment, this is perfect as that way there’s lots of time to try on as many dresses as I like and plenty of time to try and decide which one was for me. I found my perfect dress and loved it even more when I went back some months later and it was made in my size ready and waiting for me to try on. The staff are so friendly and really go out of their way to help you. I felt important to them on the day of trying to find my dress.
Just because of their great and friendly customer service and the range of dressed and suits they had to choose from
Large choice of dresses, very helpful staff in the run up to the wedding and afterwards.
Lots and lots of great recommendation from friends
My best friends also had the Abigail’s experience buying their dresses from the shop. I also has the pleasure being their bridesmaid so I already knew the staff
My experience at Abigail’s was wonderful – my mum and I had a very enjoyable first visit and found my ideal wedding dress that day. The service is friendly and helpful and the range of dresses is excellent, as is the space for changing and trying dresses.
My friend highly recommended Abigails to me. She said they were so attentive and she throughly enjoyed her time picking her dress.
My sister booked it for me as a friend had highly recommended them.
My sister got married a couple of year so we new how professional the team were.
My sister was at an event and met Abigail and then asked me if I’d booked to visit them – which I had already 🙂
My whole experience at Abigails Collection was wonderful, all staff were so helpful and friendly and easy to talk to. The dresses were outstanding and i love mine to pieces! We also got all our bridesmaid and flowergirl dresses and mens suits from Abigails, everyone commented on how amazing we all looked and it all went together perfectly 🙂 Highly Recommended – Thank You xx
My wife and I both used Abigails collection for our day and we are really glad we did. The service and customer care was fantastic and overall great value for money
My wife said she had very good references
My wife searched for awhile and found the perfect dress at a great price! They were so helpful! The wife loved the free cake too! Yum!
Near where I lived and heard great things from friends.
Not found dress that I was happy with and not all Bridal shops helpful So many people suggested Abigails Collection glad I made decision to give them a try I looked amazing on the day with so many lovely comments on my dress
Offer a fantastic all round experience made the purchasing of my wedding dress an enjoyable experience
One of my friends got there dress there so I booked there so pleased I did!!!
Outstanding customer service they chose my dress for me with ease
Outstanding service recieved each time i visited abigails collection SJ was friendly helpful and made me feel at ease and she always had a smile on her face each time i saw her.
Overall excellent service. Other than our wedding day, was my favourite part of the process. I got my dress, bridesmaid dress and accessories all from abigails. Extremely pleasent staff who knew what I required. Got all of the colours to match exactly when it came to dresses and men’s neck pieces etc.
People of the first impressions I got when I arrived and the help that was provided!! Outstanding service!!!
Perfect from start to finish, very well informed, we received a very personal and attentive service, nothing was too much trouble, very helpful in every way, from advice to fittings to collecting the suits, they were always flexible and accommodating with appointments, very pleased with the quality and fit of the suits. we couldn’t of wished for a better service, many thanks to all involved at the grooms room.
Professionalism, service, knowledge!
quite simply they are the best!
Really lovely people with great shop and free goodies too!!
reassuring feel from staff, great service
Recommendation by a friend for whom I was bridesmaid for & I loved the service / experience so therefore Abigail was an obvious choice for me for my own bridal wear.
Recommendation by three friends
Recommendation from a colleague
Recommendation from other brides who have used.
Rob (The Groom’s Room) was fantastic and Tom was very helpful and knew his stuff
Rob was very and professional at his job also had we all had a laugh at the same time. The Abigail’s team always kept in contact if us when we was waiting for our suit to be made to measure. Thank you to the Abigail’s team for making our big day so perfect
Sheer perfection. I adored every moment. Abigail’s made it the best experience ever. Being a big girl, I thought it was going to be hell. Abi and the gang made it wonderful. My bridemaids, mum’s outfit and grooms all came from here, not to mention the amazing accessories.
Shopping for your wedding dress should be special, personal & memorable. Everything that Abigail’s Collection is. I felt completely at ease, confident & comfortable with my coordinator. The experience was everything I had hoped it would be, & something that will stay with me forever.
SJ was so friendly and helpful put me at ease as I was very nervous. She gave advice on styles to suit and even made Mum wait until I’d seen myself in dress first BRILLIANT. SJ made me feel so special THANK YOU Once chosen THE ONE complimentary drinks were made available to celebrate LOVELY Nothing too much trouble SJ stayed in touch even calling me on the day wishing me luck SO THOUGHTFUL especially as they busy THANK YOU Abigails Collection couldn’t have wished for anymore all FANTASTIC
Staff are always friendly, patient and helpful. Easily contactable. Dresses and accessorise were in the perfect price range and great selection. Private one to one appointments so you feel important and not surrounded by other brides. Every appointment felt special. Would highly recommend them to brides to be.
Thank you Abigails for looking after me. I called them in distress as I just couldn’t find “the one”. They fitted me in that day I was greeted with a private room and appointment with a glass of wine and choccy’s. I had been to many bridal shops and were surprised how many lacked this personal true bridal experience. I found my dream dress and had the bridal experience I had always hoped for. Thank you xx
The attention to detail and service provided at every step of the process was amazing. It was less like a shopping experience & more like a series of catch-ups with friends each time I visited.
The experience at Abigails was wonderful from start to finish. The ladies really had the personal touch and made you feel special on each visit. It is great to have a private room for trying on the dresses. I had every confidence in the expertise and advice of the girls there and I was not wrong. Would recommend to any bride.
The good reviews we heard and the service provided and the quality of garments – all fab!
The most amazingly perfect personal service, to begin with I didn’t find “my dress” but I loved every minute of my experince that I just had to go Back I was desperate to buy for there! After my second visit the lovely Emma picked out a dress for me, I had glanced over it before, she suggested I tired it and wow am I glad I did! Absolutely fantastic! Would get married again to have that sort of personal experince again!
The personalised and friendly service from Abigails Collection made choosing and buying my dress such a special experience that wasn’t offered from other bridal shops. The choice of dresses and accessories offered was amazing. All my requirements were listened to and I came out with my dream wedding dress. I was recommended Abigail’s Collection by 2 friends and have myself recommended them to another friend who has also bought their wedding dress from them
The service from Abigail’s collection as soon as we walked in the door was so different to any other shop. I was originally recommended by my best friend and she wasn’t wrong!
The staff were so friendly and welcoming on my first appointment and made me feel comfortable, they helped with selecting different style dresses for me to try on and took my feelings and taste into account. I happened to find ‘the one’ in Abigails Collection and the member of staff who dealt with me added to the positive vibe of knowing I could happily part with my money to buy my perfect dress in their shop. They had a great variety of accessorise, menswear and dresses at affordable prices. There was never any doubt in my mind that Abigails was the right shop to use.
The team at Abigail’s were so helpful from start to finish. The one to one appointments really make choosing your dress a special occasion and the wine and chocs were much appreciated by my friends and family. Nothing seemed to be too much trouble for them and they made choosing my dress and accessories completely stress free. If anything isn’t perfect, they’ll go above and beyond to fix it for you.They really want to make the whole dress buying process a delightful experience!
The team at Abigails collection were enthusiatic and helpful from the moment I entered their shop and they made me feel really welcome.
They had a good reputation bit most of all they were the most helpful friendly and professional people I called. I didn’t look anywhere else!
They had my dream dress and looked after me so well. We then booked the grooms as we got discount for me getting my dress with you.
They had the right dress for me at an appropriate price and they gave fab advise on how to accessorise it
They helped me find my perfect dress in my first visit! Staff was brilliant and they made me feel like a princess.
They we’re so helpful with the dresses I had seen by a designer, nothing was a problem to them.
They were absolutely fantastic at making sure I found the right dress for me – other shops hat tried to rush me or tell me things were fine when I didn’t like them. In addition the accessories appointment once my dress was ready was really helpful and meant everything was sorted in a short 90 minutes rather than spending hours and hours traipsing around shops or searching online. This was convenience that was worth paying for.
They were lovely beautiful people!
Very friendly and helpful
Very pleased with service and nothing was too much trouble
Went to a few other bridal shops, and didn’t want to go anywhere else after my first appointment with them! They were just brilliant
When I had a wobble about my dress, I was allowed another fitting and was reassured that Abigails would not leave me unhappy and help me whether it ment finding a new dress or just remembering how lovely and the reason I picked mine! I felt I could call up anytime!
Wonderful atmosphere and fabulous staff. Great dress selection for brides and bridesmaids. Each visit a lovely experience
Wonderful personal service. Felt very special thank you x
Word of mouth and presence in town! Nice shop frontage too!
Wow wow wow amazing, stunning, friendly shop! I couldn’t of felt more of a princess than like I did the first time I ever stepped foot in to abigails! You haven’t experienced a high standard of bridal shopping experiance until you walk into abigails! The girls are truely amazing in everyway! So much help and support leading up to the big day and after the day is next to nothing! Such a warm and welcoming shop! Extremly worth winners in all aspects!!!
You couldn’t ask for anything more from the girls. They are so passionate about their jobs and willing to help, give advice and listen. They are all kind and friendly. The service is spot on with one on one treatment, they make every girl feel special. The collection covers such a great range or styles for all the bridal party. It was such a pleasurable experience to not feel rushed or pressed in anyway when choosing your special dress. The whole team are such a credit. Well done to you all
Visitor Book Comments
Although not a Bride to be, I had a wonderful time helping my friend chose her dress. Very hospitable, friendly and enjoyed the choccies and wine! Will be back when my big day comes!
Despite keeping Lauren very late, she has been sooo lovely, really helpful and has made the whole experience so amazing… exactly what I dreamt it should be! Thank you so much for being so professional and attentive throughout, I really appreciate how special you’ve made this once in a lifetime experience.
Finding Abigail was a tremendous discovery. Her passion for her job is amazing as was the time that we spent here. Thank you Abigail for making the beginning of our wedding journey so special.
Finding Abigail’s Collection has been such a gift. Natalie was so worried that her idea for a colour scheme would be classed as ‘odd’, but Abi and Lauren made her visual how wonderful it all would be. And the dress … My God do they know their business or what, she looked beautiful, tears everywhere! Thank you so much for giving Natalie the belief in herself and putting up with a waterworks Mother and a know it all Aunt! You are FAB! Bless you all x x
I don’t think I can put into words how wonderful my experience at Abigail’s has been but I will try…. as soon as I walked in the customer experience is amazing from the one to one service , the lovely dresses to the accessories and even the perfume in the toilet! Although I fell in love with a dress in another shop, I realised I wanted to buy my dress here. The whole experience has been as special as it should be! Thank you.
I have been to lots of different wedding dress shops in Colchester, Chelmsford, London and actually and all over Essex!! I was getting confused, what I want to say is that your shop is the absolute best of them al! The dresses are soooo gorgeous and the one to one service here is wonderful. You are the best shop ever and I love it here! Thank you, thank you, thank you! PS – So relieved I’ve finally chosen x x
My friend recommended Abigail’s and I am so pleased that she did having searched all day. I found my dream wedding dress and bridesmaid dresses and I loved the personal touch; Abi made me feel really special. Thank you so much x x
My friend recommended I come to Abigail’s Collection and she was so right too! I had been to a few shops and was truly disappointed with the way they had made me feel. Where as here, I felt like the only Bride on the planet! Beautiful shop, fantastic service, so friendly! I will be recommending! Lots of love..
Thank you for making Lisa’s first experience so lovely and for helping her to feel so special. Today we picked her dress, it is so beautiful. Thank you for your care and attention, it puts you above everywhere else and we shall definitely be recommending you as we were recommended to come here for a very special experience. Take care. May all your dreams come true like you made ours.
Thank you soooo much for the fab afternoon! You’ve both made us feel very special – such a welcoming service. The ‘finishing touches’ are something neither of us expected. Thank you.
We had such a fantastic experience here, Rachel looks amazing and like a Princess! You make everyone feel as though they are the only one getting married and that is so important.
Wonderful experience. Loved all the dresses you had. Thank you for your time and hospitality
Wow what a fantastic experience, thank you so much for all of your help you are so friendly and helpful. I felt at ease and confident that you gave me honest advice at all times. The service that you provide is truly unique and second to none. I shall recommend you to everyone I hear about getting married. You deserve to receive great success and I am sure that you will.
Thank You Cards
A huge thank you to you all for everything that you did for us and our bridal party – we think we scrubbed up pretty well on the day even if we do say so ourselves! We were so pleased with the results and you to thank for that. Your service is nothing short of exceptional and we are so thrilled we found you – you made us feel so special and took such an interest. It really meant a lot – thank you!
Also want to say a huge thank you for the exemplary service that you provided both myself and the Groom’s party in purchasing our wedding attire. My dress was absolutely fabulous and the service that I received throughout the period from purchase to the wedding day itself was really exceptional. We have both and will continue to recommend your business to our friends and family.
As the card says just wanted to express our gratitude to you all for everything you did for us to get us ready for our wedding – I know I felt like a Princess and Andy didn’t look too shabby either! From the moment we stepped into Abigail’s Collection I just knew we would be getting all of the wedding attire with you and you didn’t disappoint!
I just wanted to say a big thank you for making the wedding dress shopping experience such a special one. After going to other bridal shops steeping into Abigail’s Collection was like a breath of fresh air. I felt so happy in my dress on Friday and I am so glad that you suggested I try it on my very first visit. The passion you have for your job and the personal service is very refreshing, thank you!
I just wanted to say a huge thank you for everything you did for Aaron and I in the run up to the wedding. Your personalised service certainly added a sense of specialness that all of the other wedding shops lacked. It was great to have someone who obviously took a great interest in everything to do with the wedding and have a girlie chat with while making one of THE most important decisions of the wedding!! I loved your service so much that as you know I made my sister in law come to see you for her wedding and she is loving every minute as well. Rob was also excellent went a lot further than probably most other ‘shops’ would to make sure everything was perfect and your bouquet on my wedding day made me cry! I have attached some photos of the myself, Aaron and the wedding party, especially some photos of the dress – which EVERYONE told me was spectacular (which it was!) and the suits which the men all looked very dashing in! Thank you so much again, you really made the whole experience stress-less and enjoyable as it should be.
I wanted to thank you all for everything you did with sorting out the dresses for the wedding. They looked amazing and it was a wonderful day, thank you
Just wanted to say thank you for making my day the most special day of my life by helping me find the perfect dress & accessories. Not just that but the care and support you’ve shown from the moment I came to your shop to the week before I was married. It truly made a difference to have people as enthusiastic as ourselves involved.
On behalf of me and my bridesmaids I would like to thank you for the excellent service you provided. You created a child and relaxing atmosphere which made the whole process of finding bridesmaid dresses not stressful at all! A special thank you to Abigail and Lauren who were completely professional, friendly and very helpful. We had the perfect wedding day the sun was shining and everything ran through without a hitch.
Thank you so much for all your help and advice with our dresses, we had a fantastic day and everyone loved the Bridesmaids colour. Your shop and service are wonderful and I thank you for making choosing my wedding dress so special.
Thank you so much for the special care and attention you all paid to make our day simply fantastic! Our Dads and Richards brother looked so very smart, the bridesmaids so pretty and Richard and I (if I do say so myself) so brilliant. We were very sad to take our clothes off at the end of the day (wink wink nudge nudge). My wedding dress was (is) amazing and made me feel like the most special person in the whole world! Abi your help and advice was outstanding and we wish you and the team a very successful future, much love.
Thank you very much for all of your help and friendly professionalism. The men’s suits looked absolutely stunning and my dress was the talk of the day! Everyone commented on how beautiful it was! I absolutely loved my dress in every possible way and my Bridesmaids also looked stunning.
Thankyou so much for helping me to chose the perfect wedding dress and also for sticking to my theme and for choosing such lovely bridesmaid dresses. The day went perfectly without a hitch. Thank you for helping to make it such a special day x x x
To all at Abigail’s and The Groom’s Room, Thanks you for such great service, we were treated first class. The Boys looked fantastic in their suits and waistcoats. We will recommend you to our friends and family. The Groom scrubbed up well and he bought a tear to my eye as he looked so handsome in his suit. Thank you to Rob for making all of our Ushers, Best Man Paige Boy and Groom all feel so at ease and comfortable during all fittings. Lots of love…
To all at Abigails, thank you so much for the friendly service and for ensuring that we looked amazing on our special day. I felt so elegant (very unlike me, lol) in my dress and the men looked fantastic.
To all of the lovely ladies at Abigail’s Collection, thank you for making me feel so beautiful on our wedding day! Thanks to your amazing service, me and my bridesmaids felt amazing in our dresses. Thank you for everything! X x
To everyone at Abigail’s Thank you for all of your help, I got a great dress for our wedding! Keeley
To Rob and all at The Groom’s Room, Thank you for all of your help in choosing our suits for our wedding. Your knowledge and calming presence made the whole process really enjoyable. We had a truly magical day and the outfits contributed to some terrific photos. I would recommend you to anyone looking for wedding outfits. You are truly the best!
To the Abigails Team, WOW! We can not thank you enough for all your hard work and service, not one wedding shop can compare to the amount of loving care you put into making sure we had the best of the best to make our day one to remember. And it really was, I will always cherish my dress and the people that helped me to find it! All our love…
We can’t thank you enough for all of your help, care and attention for our special day. It truly was the best service we could have wished for, from everything from my beautiful dress, to the Menswear which was great & the fantastic bridesmaids dresses, we loved them all, thank you so much, with lots of love.
We just wanted to thank you for the beautiful bridesmaids dresses and the whole ‘Abigail’s Collection’ experience. The service you provide is second to none; the appointment service ensures the atmosphere is very relaxed, you provided follow up calls – all of which made the experience really pleasurable. The bridesmaids looked fabulous we had so many compliments.
We wanted to write and thank you for the amazing service you gave both before and after our wedding. My dress and jewellery were fantastic too! So thank you x x
We would both like to thank you all for your help with my wedding dress and suit hire. The level of service you give your customers goes way beyond the call of duty. And your phone call the night before the wedding was an unbelievable touch….. I absolutely loved my dress & the Guys looked fabulous but my handsome Groom looked the best! We had the best day of our lives!
Thank You Emails
I came in last weekend for my first ever wedding dress fitting and I just wanted to thank everyone at Abigail’s for making it such a fab morning, I couldn’t have hoped for more, the dresses were beautiful & Abi was absolutely brilliant & so helpful, so thank you & hope to see you again soon!
I just want to say thank-you for everything you did for me & my sister & my girls. The girls looked absolutely gorgeous and the wedding day was perfect, the weather, the setting, the family & friends that were there. The most import thing was me, (for once) I felt so perfect in my dress & my tiara this was down to you & you knowing what suited me. Everyone & I mean everyone said I looked absolutely stunning & most of all Richard said exactly the same. This made me feel really good about myself. Richard’s face was a picture as I walked in, it said it all. He & his party all looked very handsome in their suits thanks to Rob. I am pleased I was told about you because I don’t think I would have felt & looked as good as I did. You made me feel totally relaxed with our appointments the day I tried on my dress I remember we were all crying I didn’t feel rushed not pressured you are very caring in what you do. If you would like to post this on your web site I would be very happy for you to do so. You are now looking after one of my work colleagues too. Keep up the good work & best wishes.
I just wanted to say a big thank you for all your help on Saturday, I have not stopped thinking about my dress and can’t wait to wear it again. I have been to so many bridal studios and yours was by far the best, there is a wonderful atmosphere at your shop, you made me feel comfortable and most of all you made it a wonderful experience.
I would like to thank you for all of your help towards my wedding day. The bridesmaids both looked gorgeous in their dresses. Amy (the youngest) asked if we can have the wedding day again – I would love too. We had a very special day, thanks for all your professionalism and enthusiasm.
Just a message to say thank-you for a wonderful evening. It was so special and was a great way to start looking for dresses. My mum and I both felt it was very relaxing and we thank-you for being so enthusiastic and interested in my big day. Can’t thank-you enough for such a lovely time (the whole 3 hours!!!!), you made it effortless and we want you to know you are doing a great job and show such good knowledge, understanding and above all enjoyment for the job. I felt like your first customer of the day, even though you said at the end I was the third!!!
Just wanted to say thank you for making Saturday so special for my parents and myself. I had no idea I would find the day so emotional and you really helped me cope! Your professionalism, understanding and patience were much appreciated
Thank you soo much to everyone who helped us out, especially Rob and Lauren. All visits to yourselves were enjoyable and each visit we were all made to feel special which was fantastic…….. some companies treat you like just another ordinary everyday customer where as you remember why we’re there and help to keep that feeling of excitement and remember it’s our big special day we’re planning for! We will definitely be recommending you!
This is just a quick email to say a huge thank you for all your help, guidance and support for our wedding on 3rd October. Thebridesmaid’s dresses and men’s suits all looked absolutely fabulous, everything was exactly as we wanted it and so much more! We have only been back from honeymoon a few days but we have been inundated with calls and texts regarding our wedding day, and everyone has said how wonderful the day was and that everyone looked fantastic. I only wish we could do it all over again!!!! …. Looking at your website, I believe that congratulations is in order as well for your award. Most definitely well deserved! Should any of our friends or family be getting married I will definitely be recommending you for all their clothing needs!
We would both like to say a quick thank you for now as the dresses looked great on our girls & they all had a fabulous time wearing them. We had a great memorable experience & so much fun. Everybody we’ve spoken to has complemented us on the choice of dresses, styles, colours which were beautiful. You delivered the highest quality standard for us & the service you have provided was exceptional. Everybody loved the dresses & the entire day. All our dreams & wishes came true for us on our wedding day & a part of that is because of you.
We would just like to say a huge thank you. There was no question that we would go to Abigail’s Collection – the service you give is 100% and you make us feel so unique and special that I would recommend you to everyone. Our wedding day was perfect in every way and the men and bridesmaids all looked wonderful.
Thank You Letters
I am writing to you on behalf of myself and my wife, Sally, to say thank you for all the attention, kindness and courtesy and professionalism that you have shown with regard to both our Daughters’ weddings and I believe that on both occasions you have offered a service that goes well beyond and above the call of duty. I know that both our Daughters have been extremely grateful and impressed by everything that you have done and certainly as far as the Gentlemen are concerned the service that we have received has been exemplary. Many heartfelt thanks for all your assistance
I just want to say a huge thank you for making my day the most special day of my life by helping me find the perfect dress and accessories. Not just that but the support & care that you have shown from the moment I came to your shop to the week before I was married. It truly made a difference to have people who are as enthusiastic as ourselves, thank you.
I just wanted to write and say that it has been a real pleasure buying my wedding dress with you. You have a beautiful range of dresses and the customer service you offer is the best I have experienced. The gift in the post was a lovely touch, thank you so very much.
I would like to express my deepest thank you to all at Abigail’s Collection for the exceptional service that you gave me and more importantly helping me find the dress of my dreams. I am extremely grateful for the professional yet friendly service you provided, you listened to me and made sure that I was a completely comfortable and happy at all times. The whole service provided was so organised and relaxing – you certainly took the stress out of this part of the wedding organisation.
I would like to thank you for the wonderful service that I received at Abigail’s Collection. Your level of service was always exceptional and nothing was too much trouble. Your professionalism was outstanding and I would like to thank you for all the time you spent with me and my bridesmaids helping me chose our dresses. I have received so many compliments about the beautiful colour of the ‘seafoam’ dresses. I am so upset that I will never get to wear my beautiful dress again, kindest regards and much gratitude.
Lauren, Kirsty and Lisa were all very friendly and attentive which is really important. Some other shops were far less friendly and seemed surprisingly uninterested in helping or giving opinions (others wanted to sell the dress within minutes of trying it on), in my opinion your teams approach is very good! Whilst I appreciate you must often be delicate with your views I think your balance of politeness and honesty is spot on!
My Daughter was worried about choosing and getting her wedding dress in time. You removed all stress and turned it into a very enjoyable experience for her and my wife. They are now both very happy. Thank you.
Thank you for your kind and thoughtful personal service throughout the whole wedding process. I was very blessed to spend such a lovely time in your capable hands and walk down the aisle in a sensational dress! The whole wedding went really smoothly and my guest and my husband loved the Bellice gown and so did I, with kind regards.
Thank you so much for your wonderful service & attention to detail, I really don’t think I could have chosen all of the dresses without all of your help and support. We wish you so much success for the future, you all deserve it
the professionalism is second to none, you looked after myself, my mum and my five bridesmaids which is no easy task! The process wasn’t at all stressful, I thoroughly enjoyed every moment and was sad when it was all finished! You are by far the best wedding dress shop in Essex and I wouldn’t have gone anywhere else, I recommend you to everyone!…I felt like a Princess on the day and lost count of the amount of people of people that commented on how beautiful my dress was
Anonymous Award Nominations
Abi and her staff had a very calm, caring and professional manner. They were very supportive they would do as much as possible to accommodate us and kept in touch regularly. I would recommend all brides to be to visit.
Abigail and the staff were wonderful! I was made to feel very special and as though I was the only bride to be that they were looking after. I had been to a couple of other bridal shops and always felt rushed and as though I was just another potential sale. Even when I started to panic at my final dress fitting that I wouldn’t be able to make it down the aisle and say my vows without turning into a blubbering wreck, Abigail was on hand to calm me and provide me with some reassuring words. I would not hesitate to recommend her to any bride to be and I already know that when it is my sister-in-law’s (one of my bridesmaids) turn to get married, she will definitely calling upon Abigail’s Collection, even though she lives in Hampshire!
Abigail’s collection is by far the best wedding dress retailer i visited, excellent service and care all round, overall fantastic business.
Abigail’s Collection is fantastic. I lost my original dress and money to local wedding shop going bankrupt, Abigail and her staff took control, obtained my dress even though she did not stock that particular style. Abi is a genuine, lovely & very professional lady, who is so passionate about her profession.
Abigail’s Collection is just how you imagine wedding dress shopping to be, a beautiful atmosphere, wine, chocolates and no pressure to buy. Her knowledge of what will work and how brides thinks is superb and she just wants everyone to find the right dress whether at her shop or not. The private appointments and separate rooms for grooms and bridesmaids are a great idea and I’d recommend it to anyone.
Abigail’s Collection is unique for its personal service, no pressure and the willingness to ensure you feel a million dollars on your Wedding Day! I have recommended Abigail’s to everyone i meet and wish i could get married again just so i can go back there! xXx
Abigail’s Collection provides a highly professional yet personal service in an innovative way that is both relaxing and reassuring. At a very stressful time in arranging a wedding this is the service that the bride and Groom need! Fantastic service and very high quality products, surroundings and staff.
Abigail’s Collection was recommended to me by a friend. From the minute we were met at the door and throughout our consultation I was made to feel like the only Bride in the world. Abi is so enthusiastic and was so keen to ensure that I was happy. Shopping for my wedding dress was a very special time for me and Abigail’s Collection really made it a very unique experience which is not seen in any other Bridal retailer I have visited. She really does deserve this award.
Abigail’s service was exemplary, she made choosing my dress memorable and enjoyable with not a hint of stress in sight! Her welcoming and friendly nature was so refreshing, i would recommend her services to any of my friends or family. Abigail even called on numerous occasions to check proceedings even when her part was finished, with follow up calls and even a call to wish me luck the day before the wedding. I am so grateful to have met abigail as i can honestly say that she made my wedding. She made me feel like a princess and i believe that is what every bride desires.
Fantastic from start to finish. Highly professional and very efficient. Nothing was too much trouble and Abigail’s Collection really made me feel special unlike some other bridal shops I had visited.
From the first time I went to Abigail’s Collection I felt welcome and at home, nothing was too much trouble. From trying on every dress in her shop to the many return visits to make sure that everything was finished perfectly. Even the few days before the wedding she called me to make sure that there was nothing needed doing and to remind me to let the train out on my dress. This to me was the personal touch I had been looking for whilst searching for my dress. Would send every bride there if I could.
Knew the minute I met Abi and the team that they were true professionals. I was very worried about choosing my dress, but they made the whole experience so relaxed and I knew very quickly that I wanted to buy from there. When I tried on the dress that I got married in it was a moment I will never forget and I really feel that Abi felt the same about the dress we just clicked! I don’t want to boast but I looked amazing on my wedding day and it’s all down to Abi and ABigail’s Collection, she did all my accessories too. Thank you Abi, you really deserve this award.
The service Abigail’s Collection provides from the initial visit to the dress collection is unique in comparison to other wedding dress retailers due to the private, client led appointments that ensure the service received is professional, special, relaxed, friendly and honest making the whole experience everything you imagine it to be.
Their level of personal service is outstanding. The choice of dresses and accessories are fantastic and overall I can honestly say that of all my personal shopping experiences, Abigail’s Collection is a cut above the rest. I would highly recommend Abigail not only on a personal level, but also on a professional one.
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When I visited Abigail’s Collection Abi made me feel really relaxed and made it a really enjoyable evening. She was truly fantastic in every way, from giving great advice to making the mums feel included. They didn’t shut up all the way home saying how wonderful they thought it all was! The personal touch at this shop seriously makes ALL the difference.